Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $126,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Flexible Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
CCL Hospitality Group is a leading organization dedicated to delivering exceptional hospitality experiences across multiple operating companies, including Morrison Living, Unidine, Coreworks, and The Hub. These four distinct brands work collaboratively under the CCL umbrella to provide elevated hospitality and community living services throughout the United States. CCL Hospitality Group emphasizes a philosophy centered around caring for people, particularly focusing on supporting the individuals who care for its guests. Recognizing that their team members are their greatest competitive advantage, the company fosters a culture of service where every team member knows they matter and plays an essential role in the... Show More
Job Requirements
- Education equivalent to A.S. or higher
- Minimum 5 years of progressive culinary or kitchen management experience
- Experience in high volume and complex food service operations
- Hands-on culinary expertise
- Proficient computer skills with Microsoft Office suite
- Ability to train and lead culinary team effectively
- Strong knowledge of food safety, sanitation, and cost control
- Willingness to engage in client satisfaction programs
- ServSafe certification preferred
Job Qualifications
- A.S. or equivalent experience
- Minimum 5 years of progressive culinary or kitchen management experience depending on formal degree or training
- Extensive catering experience a plus
- High volume, complex foodservice operations experience highly desirable
- Institutional and batch cooking experience
- Hands-on chef experience a must
- Comprehensive knowledge of food and catering trends focusing on quality, production, sanitation, food cost controls, and presentation
- Experience with computers including Microsoft Office (Word, Excel, PowerPoint), Outlook, Email and Internet
- Willingness to participate in client satisfaction programs or activities
- ServSafe certified highly desirable
Job Duties
- Lead daily culinary production in preparation and production of meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, cost controls and overall profitability
- Determine how food should be presented and create decorative food displays
- Provide direction on menu development based on product availability
- create distinctive specials that incorporate seasonal or special ingredients
- Seek out sources for fresh food
- monitor all produce and meat for freshness
- Maintain product consistency by conducting inspections of seasonings, portion, and appearance of food
- Research customer preferences and develop a menu which incorporates local foods and flavors
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions
- Demonstrate new cooking techniques and equipment to staff
- Supervise and coordinate activities of cooks and workers engaged in food preparation
- Ensure compliance with federal, state, local and company health, safety, sanitation standards
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance
- Communicate the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety
- Monitor the quality of raw and cooked food products to ensure standards are met
- Follow and enforce food safety and sanitation guidelines
- Maintain purchasing, receiving and food storage standards
- Participate in the development and implementation of business strategies for the community which are aligned with the client's mission, vision and values
- Manage department controllable expenses including food cost, supplies, uniforms, and equipment
- Develop and implement guidelines and control procedures for purchasing and receiving areas
- Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs
- Develop, implement, and manage the department budget
- continually analyze, forecast, monitor, and control labor and food costs
- Identify major revenue and expense opportunities and possible problems
- Control food cost, labor, and other expenses
- monitor actual versus budgeted expenses
- Oversee the food inventory, purchasing, control, and disbursement of all food supplies
- Schedule staff based upon forecasted volumes
- Create 100% resident satisfaction by providing team members with training and resources to maximize engagement and deliver best in class service
- Maintain professional attitude and appearance while engaging with residents and community staff
- Improve service by communicating and assisting individuals to understand guest needs
- provide guidance, feedback, and individual coaching when needed
- Provide and support service behaviors above and beyond for customer satisfaction and retention
- Empower employees to provide excellent customer service
- Establish guidelines so employees understand expectations and parameters
- Ensure employees receive on-going training to understand guest expectations
- Ensure employees provide genuine hospitality and teamwork on an ongoing basis
- Use teamwork to support guests and employees
- Seek opportunities to improve the customer experience by seeking resident feedback and developing strategies
- Review resident satisfaction results and other data to identify areas of improvement
- Respond to and handle guest problems and complaints
- Regularly lead team member meetings
- Establish goals including performance goals, budget goals, and team goals
- Solicit employee feedback and use an open door policy to identify and address employee concerns
- Develop and implement strategies that support team member engagement
- Ensure employees are treated fairly and equitably
- Provide team members with training to understand expectations and job responsibilities
- Provide teams with necessary tools to perform duties
- Communicate performance expectations and provide ongoing feedback
- Provide coaching and counseling as needed to achieve objectives and potential
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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