Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Desert Diamond Casino located in Glendale, AZ, is a prominent gaming and entertainment venue renowned for delivering exceptional experiences to its guests. Operated by the Tohono O'odham Gaming Enterprise, the casino prides itself on outstanding service, quality dining, and safe, regulated entertainment environments. As a full-service gaming and hospitality establishment, Desert Diamond Casino offers an array of food and beverage options, gaming excitement, and events that cater to a diverse clientele. The casino is deeply committed to maintaining high operational standards, including compliance with local and federal health, safety, and liquor laws. This commitment extends to all facets of the... Show More
Job Requirements
- High school diploma or GED
- Culinary degree preferred
- 10 years experience in food operations including fine and casual dining buffets production purchasing training menu development and administration
- 5 years experience at the Executive Chef level
- Must be 18 years or older
- No felony theft or stealing convictions
- Must pass pre-employment drug and alcohol screen
- Must pass background investigation
- Must obtain and maintain a gaming license
- Skilled in managing diverse multi-lingual workforce
- Skilled at food presentation and decorative food displays
- Knowledge of culinary facilities maintenance and scheduling
- Knowledge of organizational operations and workflow
- Advanced knowledge of food preparation and presentation
- Knowledge of food and labor cost controls
- Ability to obtain TIPS certification and Food Handlers card
- Ability to lead and mentor chefs and teams
- Ability to develop and create menus
- Ability to work under pressure
- Effective communication skills in English
- Intermediate to advanced computer skills
- Ability to pass physical demands including lifting up to 50 pounds
- Willingness to work irregular hours including evenings weekends and holidays
Job Qualifications
- High school diploma or GED culinary degree preferred
- 10 years experience in food operations including fine and casual dining buffets production purchasing training menu development and administration
- 5 years experience at the Executive Chef level
- Skilled in managing a diverse and demanding multi-lingual workforce
- Skilled at food presentation and decorative food displays
- Knowledge of maintenance and care of culinary facilities equipment supplies and materials
- Knowledge of scheduling techniques to control labor costs
- Knowledge of organizational structure workflow and operating procedures
- Advanced knowledge of food preparation and presentation methods techniques and quality standards
- Knowledge of cost controls in food and labor
- Ability to obtain TIPS certification
- Ability to obtain a Food Handlers card
- Ability to provide vision leadership and direction to multiple venues
- Ability to oversee mentor and develop chefs in various venues
- Ability to develop menus that are flavorful well presented and cost effective
- Ability to create menus for themes and special guest requests
- Ability to understand and follow specific instructions and procedures
- Ability to lead and train team members at all levels
- Ability to understand and interpret profit and loss statements
- Ability to maintain open and positive communication with food and beverage management and other departments
- Ability to conduct effective interviews and hire and retain staff
- Ability to interact with vendors and suppliers to source products at best prices
- Ability to monitor and maintain quality control and safety standards
- Ability to communicate effectively in English both verbally and in writing
- Ability to work in a fast paced environment maintaining professional demeanor
- Ability to work well under pressure making decisions in high stress situations
- Intermediate to advanced computer skills and good knowledge of Microsoft Office
Job Duties
- Ensures compliance with all Tohono O'odham Gaming Enterprise policies and procedures including Internal Controls
- Ensures disciplinary procedures and documentation are completed in a timely manner
- Ensures enterprise and department policies are administrated fairly and consistently
- Ensures team members are treated fairly and equitably
- Ensures compliance with all food handling and sanitation standards
- Provides guidance and direction to Executive Sous Chef and staff including setting goals performance standards and monitoring performance
- Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty and integrity leads by example
- Establishes goals including performance goals budget goals and team goals
- Initiates and provides the vision for the menu development process for all assigned venues ensures items are flavorful well presented and cost effective
- Encourages and builds mutual trust respect and cooperation among team members
- Applies knowledge of laws and regulations governing Food & Beverage to ensure that all Tribal City and Federal Health Food Safety codes are upheld
- Adheres to all Title 4 Arizona liquor law and TOGE internal controls
- Responsible for maintaining a clean organized and sanitized work area following all TOGE tribal City and Federal health food safety regulations and codes
- Serves alcohol and non-alcoholic beverages to casino guests ensuring legal drinking age compliance and adherence to all Title 4 Arizona liquor law and TOGE alcohol controls
- Manages day-to-day operations ensuring quality standards and guest expectations are met or exceeded
- Reviews staffing levels to meet guest service operational needs and financial objectives
- Understands team members’ positions to perform duties in their absence or find appropriate replacements
- Works with Human Resources to fill open positions
- Identifies developmental needs of staff and coaches mentors or helps improve skills
- Manages team member progressive discipline procedures
- Administers performance appraisal process for direct report managers
- Follows proper handling and temperature standards of all food products
- Prepares and cooks foods of all types for guests or internal functions
- Provides and supports on brand service behaviors for guest satisfaction and retention
- Communicates effectively with executive teams managers supervisors team members and subordinates
- Recognizes superior quality products presentations and flavor
- Improves service by guiding and coaching individuals on guest needs
- Reviews guest satisfaction data to identify areas for improvement
- Trains kitchen team members on cooking fundamentals and excellent presentations
- Demonstrates new cooking techniques and equipment
- Coordinates with banquet and catering for food knowledge training and menu pricing
- Observes service behaviors and provides feedback
- Uses enterprise computer systems in daily operations
- Works with food and beverage managers on arising issues
- Analyzes information to solve problems and make decisions
- Manages controllable expenses including food cost supplies uniforms and equipment
- Participates in budgeting for areas of responsibility
- Analyzes member survey results and guest feedback to identify improvement opportunities
- Exemplifies organizational culture and philosophies
- Demonstrates Desert Diamond Casino on brand attitude
- Displays and reinforces Desert Diamond Casino’s Spirit of Service Standards
- Models company standards and leads by example
- Performs other duties as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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