Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,800.00 - $96,200.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels Corporation is a prominent hospitality company known for its warm and welcoming approach, delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. As a global brand, Sonesta emphasizes a "Culture of Caring," creating an environment where both guests and team members feel valued, respected, and inspired. The company's commitment to service excellence and innovation has positioned it as a leader in the hotel and hospitality industry, offering a range of services from luxury accommodations to vibrant event spaces and culinary experiences. Sonesta's brand philosophy centers on personalized service, community engagement, and a dedication to... Show More
Job Requirements
- High school graduate, some college or equivalent
- A 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major preferred
- Must have a minimum of 6 years' experience in the culinary, food and beverage, or related professional area
- Experience in a hotel or a hospitality-related field preferred
Job Qualifications
- Must be able to work with all products and food ingredients used in the kitchen
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Extensive knowledge of hotel and hospitality industry
- Proficient with Microsoft Word, Excel and PowerPoint
- High school graduate, some college or equivalent
- A 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major preferred
- Must have a minimum of 6 years' experience in the culinary, food and beverage, or related professional area
- Experience in a hotel or a hospitality-related field preferred
Job Duties
- Provide the direction for all day-to-day operations of the Culinary department and ensure the quality and standards are meeting the expectations of the customers and employees
- Write and test recipes
- Create menus and food displays and provide guidelines for food presentation to kitchen staff
- Review BEOs, make notes, develop and assign production and preparation tasks accordingly
- Ensure that supplies are ordered, received, and properly stored
- Maintain an inventory of supplies and kitchen equipment
- Work with the Catering department to develop special menus for functions and meet with meeting planners as requested
- Meet with guests to seek feedback and ensure food production meet and exceed guest expectations
- Respond to guest complaints and ensure proper follow-up is completed
- Ensure all Sonesta safety and sanitation standards are adhered to
- Maintain high standards of personal appearance and grooming
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands
- Analyze guest satisfaction data to develop and implement plans to achieve established goals related to guest satisfaction scores
- Conduct regular inventory of food items and equipment
- Manage department expenses and ensure food cost is reviewed daily
- Monitor payroll, approve timesheets, and process payroll at the end of the pay period
- Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within the Culinary department
- Manage staffing levels to ensure that guest service, operational needs and financial objectives are met
- Actively participate and advise in the budget and forecasting processes which support the overall objectives of the hotel
- Attract, hire, retain, and motivate your team to uphold company standards and practices
- Ensure employees receive proper training applicable to their position and career aspirations in accordance with company policy and/or local laws
- Provide constructive and consistent feedback and recommend disciplinary action when appropriate
- Conduct pre-shift meetings with staff and review all information pertinent to the day’s business
- Monitor, measure, and recognize performance of employees
- Conduct the annual performance evaluations
- Coach team by providing specific feedback to improve knowledge, skills and performance
- Ensure employees are treated fairly and equitably
- Handle employee issues in a professional and timely manner
- Utilize and collaborate with resources across different departments and corporate office
- Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
- Focus on the mission and well-being of the departments, hotel and company
- Lead by example and operate with integrity and respect
- Inspire your team to embrace and demonstrate Sonesta’s core values and the guest service standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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