Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Flexible Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
CCL Hospitality Group is a leading hospitality management company specializing in community living across the United States. Represented by four distinct operating companies—Morrison Living, Unidine, Coreworks, and The Hub—CCL is dedicated to creating exceptional experiences through elevated hospitality services. The company places great importance on its team members, embracing a philosophy that values caring for the individuals who care for their guests. With a focus on fostering a strong service culture, CCL Hospitality Group continuously strives to empower its employees and build future industry leaders. This dedication to mutual success not only enhances resident experiences but also leaves lasting impressions... Show More
Job Requirements
- Associate degree or equivalent experience
- Minimum 5 years of progressive culinary or kitchen management experience
- Extensive catering experience a plus
- Experience in high volume, complex foodservice operations highly desirable
- Institutional and batch cooking experience
- Hands-on chef experience
- Comprehensive knowledge of food and catering trends with focus on quality, production, sanitation, food cost controls and presentation
- Computer proficiency including Microsoft Office (Word, Excel, PowerPoint), Outlook, email and internet
- Willing to participate in client satisfaction programs and activities
- ServSafe certification highly desirable
Job Qualifications
- Associate degree or equivalent experience
- Minimum 5 years of progressive culinary or kitchen management experience
- Extensive catering experience
- Experience in high volume and complex foodservice operations
- Institutional and batch cooking experience
- Hands-on chef experience
- Knowledge of food and catering trends focusing on quality, production, sanitation, food cost controls and presentation
- Proficiency with Microsoft Office suite and email communication
- Commitment to client satisfaction programs
- ServSafe certification
Job Duties
- Lead daily culinary production in preparation and production of meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, cost controls and overall profitability
- Determine how food should be presented and create decorative food displays
- Provide direction on menu development based on product availability
- create distinctive specials that incorporate seasonal or special ingredients
- Seek out sources for fresh food
- monitor all produce and meat for freshness
- Maintain product consistency by conducting inspections of seasonings, portion, and appearance of food
- Research customer preferences and develop a menu which incorporates local foods and flavors
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions
- Demonstrate new cooking techniques and equipment to staff
- Supervise and coordinate activities of cooks and workers engaged in food preparation
- Ensure compliance with federal, state, local and company health, safety, sanitation standards
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance
- Communicate importance of safety procedures, detail procedure codes, ensure employee understanding of safety codes, monitor processes and procedures related to safety
- Monitor quality of raw and cooked food products to ensure standards are met
- Follow and enforce food safety and sanitation guidelines
- Maintain purchasing, receiving and food storage standards
- Participate in development and implementation of business strategies aligned with client mission, vision, and values
- Manage department controllable expenses including food cost, supplies, uniforms, and equipment
- Develop and implement guidelines and control procedures for purchasing and receiving areas
- Analyze financial and operational information to adjust business plans, labor requirements and operating costs
- Develop, implement and manage department budget
- identify major revenue and expense opportunities and possible problems
- Control food cost, labor and other expenses
- oversee food inventory, purchasing control and disbursement of food supplies
- Schedule staff based on forecasted volumes
- Create 100 percent resident satisfaction by providing team members training and resources to maximize engagement and deliver best in class service
- Maintain professional attitude and appearance while engaging with residents and community staff
- Improve service by communicating and assisting individuals to understand guest needs
- provide guidance, feedback and individual coaching
- Provide and support service behaviors above and beyond for customer satisfaction and retention
- Empower employees to provide excellent customer service
- Establish guidelines so employees understand expectations and parameters
- Ensure employees receive ongoing training
- Ensure employees provide genuine hospitality and teamwork on an ongoing basis
- Use teamwork to support guests and employees
- Seek opportunities to improve customer experience by seeking resident feedback and developing department strategies
- Review resident satisfaction results and other data to identify areas of improvement
- Respond to and handle guest problems and complaints
- Regularly lead team member meetings
- Establish goals including performance, budget and team goals
- Solicit employee feedback, utilize open door policy and review employee satisfaction results
- Develop and implement strategies supporting team member engagement
- Ensure employees are treated fairly and equitably
- Provide training needed to understand expectations and perform job responsibilities
- Provide necessary tools to perform duties and responsibilities
- Communicate performance expectations and provide ongoing feedback
- Provide coaching and counseling to achieve performance objectives and potential
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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