Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Flexible Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
CCL Hospitality Group is a premier hospitality company affiliated with Compass Group USA, one of the leading providers of foodservice and support services worldwide. Renowned for its dedication to exceptional hospitality and commitment to the individuals who care for its guests, CCL Hospitality Group has created a service culture focused on personalized and elevated hospitality experiences. The company operates four distinct brands—Morrison Living, Unidine, Coreworks, and The Hub—each specializing in delivering innovative foodservice solutions to community living environments across the United States. The company places high value on its team members, seeing them as its most significant competitive advantage and... Show More
Job Requirements
- Associate of science degree or equivalent experience
- Minimum five years of progressive culinary or kitchen management experience
- Hands-on chef experience
- Knowledge of food safety, sanitation, and cost control
- Experience in high volume and complex foodservice operations
- Ability to lead and manage a culinary team
- Proficiency with computers including Microsoft Office and Internet
- Willingness to support client satisfaction programs
- ServSafe certification preferred
Job Qualifications
- A.S. or equivalent experience
- Minimum 5 years of progressive culinary or kitchen management experience depending upon formal degree or training
- Extensive catering experience a plus
- High volume, complex foodservice operations experience highly desirable
- Institutional and batch cooking experiences
- Hands-on chef experience a must
- Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Experienced with computers including Microsoft Office (Word, Excel and PowerPoint), Outlook, E-mail and the Internet
- Willingness to participate in client satisfaction programs and activities
- ServSafe certified highly desirable
Job Duties
- Lead daily culinary production in preparation and production of meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, cost controls and overall profitability
- Determine how food should be presented and create decorative food displays
- Provide direction on menu development based on product availability
- creates distinctive specials that incorporate seasonal or special ingredients
- Seek out sources for fresh food and monitor all produce and meat for freshness
- Maintain product consistency by conducting inspections of seasonings, portion, and appearance of food
- Research customer preferences and develop a menu which incorporates local foods and flavors
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions
- Demonstrate new cooking techniques and equipment to staff
- Supervise and coordinate activities of cooks and workers engaged in food preparation
- Ensure compliance with federal, state, local and company health, safety, sanitation standards
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance
- Communicate the importance of safety procedures, detail procedure codes, ensure employee understanding of safety codes, monitor processes and procedures related to safety
- Monitor the quality of raw and cooked food products to ensure that standards are met
- Follow and enforce food safety and sanitation guidelines
- Maintain purchasing, receiving and food storage standards
- Participate in the development and implementation of business strategies aligned with the client's mission, vision, values and strategies
- Manage department controllable expenses including food cost, supplies, uniforms, and equipment
- Develop and implement guidelines and control procedures for purchasing and receiving areas
- Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs
- Develop, implement, and manage the department's budget
- continually analyze, forecast, monitor, and control the labor and food costs to meet or exceed management and budget objectives
- Identify major revenue and expense opportunities and possible problems
- Control food cost, labor, and other expenses
- monitor actual versus budgeted expenses
- Oversee the food inventory, purchasing, control, and disbursement of all food supplies
- Schedule staff based upon forecasted volumes
- Create 100 percent resident satisfaction by providing team members with training and resources they need to maximize engagement and deliver best in class service
- Maintain a professional attitude and appearance while engaging with residents and community staff
- Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching
- Provide and support service behaviors that are above and beyond for customer satisfaction and retention
- Empower employees to provide excellent customer service
- Establish guidelines so employees understand expectations and parameters
- Ensure employees receive on-going training to understand guest expectations
- Ensure employees provide genuine hospitality and teamwork on an ongoing basis
- Use teamwork to support guests and employees
- Seek opportunities to improve the customer experience by seeking resident feedback and developing strategies to improve department
- Review resident satisfaction results and other data to identify areas of improvement
- Respond to and handle guest problems and complaints
- Regularly lead team member meetings
- Establish goals including performance goals, budget goals, team goals
- Solicit employee feedback, utilize an open door policy and review employee satisfaction results to address employee problems or concerns
- Develop and implement strategies and practices supporting team member engagement
- Ensure employees are treated fairly and equitably
- Provide team members with the training needed to understand expectations and perform job responsibilities
- Provide team members with necessary tools to perform their duties
- Communicate performance expectations and provide team members with on-going feedback
- Provide coaching and counseling as needed to achieve performance objectives and reach their fullest potential
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter