Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
meal discounts
Job Description
Omni Atlanta Hotel at Centennial Park is a luxurious four-diamond hotel located in the heart of downtown Atlanta within the bustling Centennial Park District. This esteemed hotel offers guests stunning views of the spectacular downtown skyline and the picturesque Centennial Olympic Park. As a prominent luxury hotel, the Omni Atlanta Hotel is strategically connected to major venues such as Philips Arena and the Georgia World Congress Center and is the nearest hotel to the iconic Mercedes-Benz Stadium. This prime location makes it a favored destination for travelers seeking comfort, convenience, and elegance in one of Atlanta’s most vibrant neighborhoods. The... Show More
Job Requirements
- Must be able to lift push pull and carry moderate weight
- Must be able to walk or stand for extended periods of time with frequent bending and twisting
- Must be able to utilize culinary tools knives commercial equipment etc and taste or smell
- Must have flexibility to work holidays weekends and rotating shifts
- Must be Manager ServSafe certified
- Culinary degree and or formal training is strongly preferred
Job Qualifications
- Interacts with guests to obtain feedback on product quality and service levels
- Effectively responds to and handles guest problems and complaints
- Empowers associates to provide excellent customer service
- Ensures associates understand expectations and parameters
- Observes service behaviors of associates and provides feedback to individuals
- Helps associates receive on-going training to understand guest expectations
- Assists as needed in the interviewing and hiring of associate team members
- Supports a departmental orientation program for associates
- Uses all available on the job training tools for associates
- Communicates performance expectations according to job descriptions
- Participates in the associate performance appraisal process providing feedback
- Establishes and maintains open collaborative relationships with associates
- Must be able to work a flexible shift including holidays weekends and rotating shift
- Must be Manager ServSafe certified
- Culinary degree and or formal training is strongly preferred
Job Duties
- Participates in training staff on menu items including ingredients, preparation methods and unique tastes
- Operates and maintains all department equipment and reports malfunctions
- Purchases appropriate supplies and manages inventories according to budget
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
- Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs
- Effectively investigates reports and follows-up on associate accidents
- Sets a positive example for guest relations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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