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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates at Concord-managed hotels
Training
Development
Career advancement opportunities
Job Description
Concord Hospitality Enterprises Company is a hospitality-focused company managing a diverse portfolio of hotels across the United States. Known for its commitment to quality, integrity, community, profitability, and fun, Concord strives to create an "Associate First" culture that supports personal and professional development. With a strong emphasis on work-life balance, diversity, and exceptional customer service, Concord is dedicated to providing quality accommodations and a great work environment in every market it serves. This culture attracts and retains the best talent, fostering a supportive atmosphere where associates are recognized for their dedication and excellence.
The Sales, Catering, and Event Coordi... Show More
The Sales, Catering, and Event Coordi... Show More
Job Requirements
- High school diploma or equivalent
- prior hospitality or sales support experience preferred
- proficiency or willingness to learn hotel digital systems such as Delphi, CI/TY, and PMS
- excellent verbal and written communication skills
- strong organizational and time management skills
- ability to multitask effectively
- team-oriented with strong interpersonal skills
- availability for full-time employment
Job Qualifications
- Prior hospitality or sales support experience preferred
- strong organizational skills with keen attention to detail
- excellent communication and interpersonal abilities
- proficiency with digital sales systems or willingness to learn
- ability to multitask and manage time effectively in a fast-paced environment
- team-oriented mindset with a proactive and professional approach
Job Duties
- Serve as an initial administrative point of contact for incoming calls and inquiries, routing information to appropriate team members in a timely and professional manner
- prepare clear, concise internal communications, schedules, and updates to support Sales, Catering, and Event Management teams
- maintain organized digital and physical filing systems, departmental documents, and shared resources
- assist with administrative components of group and event activity including preparing or updating rooming lists, key date reminders, internal forms, and event-related documentation
- support creation and distribution of internal materials such as group resumes, event outlines, billing summaries, and operational documents
- track and communicate event-related details to internal partners to ensure alignment and readiness
- learn and utilize hotel systems (Delphi, CI/TY, PMS) for data entry, documentation, and reporting
- assist with generating routine reports, updating dashboards, and maintaining accurate records
- prepare for and participate in internal meetings by taking notes, organizing follow-ups, and distributing information
- coordinate materials, schedules, and logistics for training, planning sessions, and departmental initiatives
- collaborate with all departments to foster a supportive and solutions-oriented environment
- demonstrate strong organizational skills, attention to detail, and proactive communication
- support special projects or administrative tasks assigned by leadership
- take initiative in developing administrative, organizational, and hospitality-related skills
- seek opportunities to enhance knowledge of hotel operations, event processes, and internal systems
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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