Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
flight privileges
Discount Program
vacation
Sick Time
floating holidays
medical plan options
Dental Insurance
Vision Insurance
personal accident insurance
Life insurance
flexible spending accounts
long term disability
401(k)
Paid training
paid parking
Transportation assistance
Annual incentive plan
Job Description
United Ground Express (UGE) is a premier ground handling company that provides critical passenger and ramp services for United Airlines across numerous airports. As a vital link in the air travel ecosystem, UGE ensures the smooth processing and seamless transition of passengers and baggage, ensuring operational efficiency and customer satisfaction. Located at Newark Liberty International Airport, one of the busiest and most strategically important airports in the northeastern United States, UGE is known for its commitment to safety, quality, and customer service. The company values a positive work environment and supports a culture of performance, leadership, and inclusivity for its... Show More
Job Requirements
- High school diploma
- Previous supervisory experience
- Ability to work independently
- Ability to work in a dynamic, fast paced operational environment
- Strong communication and interpersonal skills
- Strong problem-solving skills
- Organization and planning skills
- Leadership skills with the ability to motivate and coach others
- Experience supervising union represented work group preferred
- Valid US state driver's license
- Proficiency in MS Office applications
- Flexible schedule availability including weekends and holidays
- Ability to stand, lift, bend, push, and pull for extended periods
- Ability to lift up to 70 lbs
- Ability to work outside in various weather conditions
Job Qualifications
- High School Diploma
- Previous supervisory experience
- Ability to work independently
- Ability to work in a dynamic, fast paced operational environment
- Analytical thinking
- Goal-directed leadership
- Service-oriented performance
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for excellence
- Organization and planning skills
- Strong leadership skills with the ability to motivate and coach others
- Experience supervising union represented work group preferred
- Must possess and maintain a valid US state driver's license
- Proficiency in MS Office applications
- Flexible schedule availability to cover a 24 hour per day 7 day per week operation including weekends and holidays as assigned
- Ability to stand, lift, bend, push, and pull for extended periods of time
- Ability to lift up to 70 lbs.
- Ability to work outside in all types of weather conditions
Job Duties
- Provide coaching and direction to station personnel to achieve or exceed performance expectations
- Ensure compliance with all safety requirements
- Set a positive example for station team members to ensure excellent customer service
- Maintain a positive work environment, strong employee relations and collaborative relationships
- Demonstrate a calm demeanor during periods of high volume or irregular operations
- Schedule and monitor daily work assignments to ensure proper staffing levels while delivering a superior level of customer service
- Ensure all employees are properly trained and understand their assigned duties
- Ensure any injuries, incidents, accidents, and/or customer service issues are properly reported and processed
- Ensure the operation functions in a safe, caring, dependable and efficient manner at all times
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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