Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
flight privileges
Discount Program
vacation
Sick Time
floating holidays
medical plan options
Dental Insurance
Vision Insurance
personal accident insurance
Life insurance
flexible spending accounts
long term disability
401(k)
Paid training
Paid parking or transportation assistance
Participation in annual incentive plan
Job Description
United Ground Express (UGE) is a leading regional airline partner providing vital ground services and operational support for United Airlines. Operating across multiple hubs, UGE focuses on delivering exceptional service quality, safety, and operational efficiency. The company prides itself on fostering a supportive and collaborative working environment that values safety, employee welfare, and customer satisfaction. Known for its commitment to regulatory compliance and operational excellence, UGE operates in a highly dynamic and fast-paced aviation sector that demands precision, leadership, and a proactive approach to challenges.
The Operations Manager role at United Ground Express is central to maintaining and enhancin... Show More
The Operations Manager role at United Ground Express is central to maintaining and enhancin... Show More
Job Requirements
- College degree or equivalent work experience
- Experience managing a large and dynamic operation preferably in an airline or airline partner environment
- Experience managing management employees
- Ability to manage airport operations independently
- Ability to work in a dynamic, fast paced operational environment
- Must possess and maintain a valid US state driver's license
- Flexible schedule availability to provide oversight to a 24 hour per day 7 days per week operation including weekends and holidays
- Ability to lift up to 70lbs on a consistent basis
- Ability to pass all pre-screening clearances including fingerprinting, background check, and drug screen
Job Qualifications
- College degree or equivalent work experience
- Experience managing a large and dynamic operation preferably in an airline or airline partner environment
- Experience managing management employees
- Ability to manage airport operations independently
- Demonstrates calm and professional demeanor during high volume or irregular operations
- Ability to work in a dynamic, fast paced operational environment
- Analytical thinking, goal-directed leadership, and service-oriented performance
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for excellence
- Organization and planning skills
- Must possess and maintain a valid US state driver's license
- Strong leadership skills with ability to motivate and coach others
- Flexible schedule availability to provide oversight to a 24/7 operation including weekends and holidays
- Proficient with MS Office applications
- Willingness to live in the Newark area, relocation assistance available
Job Duties
- Lead the Hub team in achieving operational performance goals within a safe and caring environment
- Provide direction to the management team to ensure proper staffing levels and superior customer service
- Build and maintain a positive work environment with effective employee relations
- Oversee operational compliance, audits, financial reporting, and budgeting
- Model calm and professional demeanor during high volume or irregular operations
- Coach and guide for performance improvement and quality standards
- Collaborate with Business Administration Manager on staffing schedules and training
- Ensure safe, dependable, and efficient work practices
- Oversee documentation and correction of injuries, incidents, accidents, and customer service issues
- Comply with all safety, security, and customer service standards
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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