Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $41,528.15 - $47,899.73
Benefits
Flight privileges on United Airlines stand-by across global network
20 percent discount on United Airlines flight tickets
Vacation, Sick Time, and Floating Holidays
Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
flexible spending accounts
long term disability
401(k) retirement plan
Paid training
Paid parking or transportation assistance
Participation in the UGE annual incentive plan
Job Description
United Ground Express (UGE) is a prominent aviation services company specializing in providing essential ground handling services at various airports across the United States. As a key player in the airline industry, UGE prides itself on delivering efficient, reliable, and safe operations that support the seamless functioning of major airlines. Operating under a commitment to excellence and customer satisfaction, UGE employs a diverse workforce equipped to handle the dynamic demands of airport ground services, including ramp handling, baggage management, and passenger assistance. The company’s culture promotes operational integrity, teamwork, and a service-oriented approach that aligns with industry standards and regulatory... Show More
Job Requirements
- Must be 18 years of age or older
- Must be legally authorized to work in the United States
- Must pass pre-employment screenings
- Must meet requirements to obtain and retain security sensitive identification badge
- Must complete all training and maintain certification through employment
- Must possess and maintain a valid US state driver’s license
- Previous airport and/or customer service experience preferred
- Previous radio/phone dispatch experience preferred
- Previous supervisory experience preferred
Job Qualifications
- Minimum of a high school diploma, GED or equivalent
- Ability to understand and communicate verbal and written instructions in English
- Detail-oriented and able to perform multiple tasks making independent decisions
- Strong organizational and planning skills
- Strong leadership skills with the ability to motivate and coach others
- Goal-directed leader demonstrating service-oriented performance
- Familiarity with FAA, TSA, airline, and company regulations
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for operational excellence
- Intermediate experience with MS Office applications (Word, PowerPoint, Teams, Excel)
Job Duties
- Coordinate and communicate employee work assignments based on operational needs
- Make independent decisions on employee work assignments and locations
- Direct employee work assignments professionally and courteously
- Issue direct orders to agents refusing assignments while maintaining professionalism
- Respond promptly to telephone and radio communications
- Complete daily reporting thoroughly, accurately, and timely
- Project a positive image when responding to inquiries
- Perform other duties as required
- Work flexible schedules including weekends, holidays, overtime, late nights, and early mornings
Job Location
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