Events Supervisor

Lynn, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $58,850.00 - $72,150.00

Work Schedule

Standard Hours

Benefits

Dental Insurance

Health Insurance

403(b)

Disability insurance

Job Description

Emerson College, located in Boston, Massachusetts, is a prestigious institution known for its commitment to the arts, communication, and the performing arts. It prides itself on fostering creativity, innovation, and collaboration among its student body and staff. The Division of Office of the Arts at Emerson College plays a vital role in supporting the vibrant and dynamic creative community by managing various venues, events, and productions that enhance the cultural life on campus and provide students and faculty with opportunities to engage with the arts in a professional environment.

The Events Supervisor position at Emerson College is a critica... Show More

Job Requirements

Bachelor's degree or equivalent experience
4-5 years of relevant work experience in a high volume events management setting
Experience using ZenDesk or other support ticketing systems
Experience using EMS or other venue management software
Ability to have continuous oral and written communication with clients, co-workers and supervisors
Ability to sit and/or stand for long periods of time
Constant coordination of mental and visual attention
Strong organizational skills
Strong interpersonal and communication skills
Detail-oriented
Ability to supervise multiple projects simultaneously
Strong client relations background
Expert user of Google Workspace and Microsoft Suite
Knowledge of performing arts venue operations

Job Qualifications

Bachelor's degree or equivalent experience
4-5 years of relevant work experience in a high volume events management setting
Experience using ZenDesk or other support ticketing systems strongly preferred
Experience using EMS or other venue management software strongly preferred
Experience using ABI preferred
Experience using AutoCAD preferred
Strong organizational skills and ability to multitask, prioritize, and manage stressful situations
Strong interpersonal and communication skills, including good listening skills
Detail-oriented with excellent follow-through
Ability to supervise multiple projects simultaneously and effectively delegate to direct reports
A strong client relations background with outstanding customer service skills
Expert user of Google Workspace and the Microsoft Suite with the ability to learn additional software programs
Knowledge of performing arts venue operations preferred

Job Duties

Act as key liaison between internal event clients and Office of the Arts, translating client needs into successful events in OA spaces
Manage the Office of the Arts Events department
Manage the Events Departmental strategic planning, including applicable purchases, budgetary planning, and expense reporting
Manage and oversee the scheduling, advancing, estimating, generating paperwork and drawings, client relations, execution, and settlement for over 400 per fiscal year physical internal college events including Office of the Arts and Performing Arts productions and events
Oversee internal estimates for clients based on detailed event paperwork and clients' needs
Distribute estimates and updates as required
Work with the Visual Media Arts department, the Performing Arts department, and Emerson Stage to support agreed-upon academic and curricular-based projects
Support internal clients by providing access to and specialized knowledge of OA equipment and facilities when drafting event paperwork
Supervise part-time technicians and student employees for Office of the Arts venues including applying and enforcing safe working practices
Co-manage ZenDesk requests for all internal and external events held in OA spaces
Attend college-wide events meetings and lead weekly OA events meetings
Manage and Crew all labor calls associated with internal events
Oversee the system for filing all event documentation for future reference
Responsible for coordinating event-specific site visits
Facilitate catering logistics for events in OA venues
If needed, serve as Technical Supervisor on Duty (TSoD) for shows, events, work calls, and rehearsals as assigned
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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