Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.50 - $20.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Tips and service charge eligibility
Job Description
Courtyard by Marriott Detroit Warren, located at 30190 Van Dyke Avenue, Warren, Michigan, is part of the globally recognized Marriott International family of hotels. Marriott International is a leading hospitality company known for its commitment to exceptional guest experiences, inclusive company culture, and dedication to professional growth. The Courtyard brand specifically caters to business travelers and those seeking comfort, convenience, and quality accommodations. This establishment is a full-service hotel providing a wide range of amenities and services designed to enhance guests' stays. The hotel emphasizes providing a welcoming atmosphere where guests feel valued and cared for from the moment they... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or administrative roles preferred
- ability to stand, sit, or walk for extended periods
- capability to lift and move objects up to 10 pounds
- excellent verbal and written communication skills
- professional appearance and demeanor
- ability to comply with company policies and maintain confidentiality
- willingness to perform various administrative duties
- availability to work full-time on-site
- ability to assist guests including those with disabilities
Job Qualifications
- High school diploma or equivalent
- experience in hospitality or administrative roles preferred
- strong interpersonal and communication skills
- ability to use professional language and etiquette
- proficiency in preparing and reviewing accurate written documents
- ability to multitask and work in a fast-paced environment
- familiarity with event planning and execution
- knowledge of Microsoft Office or similar software
- experience in customer service
- teamwork and collaboration skills
- attention to detail
- ability to maintain confidentiality
- problem-solving skills
Job Duties
- Verify on-property event planning and execution
- provide on-property sales support for MSB property General Managers
- complete administrative duties as assigned
- serve as primary point-of-contact for guests organizing and attending meetings and events
- act as liaison between Group Sales Office and Area Sales teams
- collect, develop, and update content for property websites on Marriott.com
- welcome and acknowledge guests according to company standards
- anticipate and address guests’ service needs
- assist individuals with disabilities
- speak with clear and professional language
- prepare and review written documents accurately
- answer telephones using appropriate etiquette
- develop and maintain positive working relationships
- support team goals
- listen and respond to guest concerns
- stand, sit, or walk for extended periods
- perform light lifting and moving of objects up to 10 pounds
- perform other reasonable job duties as requested by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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