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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Employee assistance program
Job Description
Gaylord Opryland Resort & Convention Center, located in the heart of Nashville, Tennessee, stands as a premier destination renowned for its exceptional hospitality, extensive meeting spaces, and unique guest experiences. Known for its grand architecture, luxurious accommodations, and a wide array of amenities, Gaylord Opryland provides a vibrant and welcoming environment for travelers, conventions, and special events. This expansive resort features lush gardens, intricate waterways, and diverse dining establishments, setting a high standard in the hospitality industry. Being part of the Marriott International brand, Gaylord Opryland is committed to diversity, inclusion, and equal opportunity employment, fostering an environment that values... Show More
Job Requirements
- high school diploma or GED equivalent
- at least 1 year of related work experience
- no supervisory experience
- ability to read and analyze event orders
- ability to perform physical tasks such as standing for extended periods and lifting up to 25 pounds
- adherence to company safety policies
- professional appearance and demeanor
- ability to communicate clearly and use telephone etiquette
- willingness to support team goals
- confidentiality maintenance
Job Qualifications
- high school diploma or GED equivalent
- at least 1 year of related work experience
- no supervisory experience required
- clear and professional communication skills
- ability to work effectively in a team
- commitment to guest service excellence
- basic understanding of safety and security protocols
Job Duties
- meet with group coordinator/host(ess) prior to functions to make introductions and confirm arrangements
- read and analyze banquet event orders to gather guest information and determine setup and timeline
- respond to and fulfill special banquet event requests
- follow up on special arrangements to ensure compliance
- ensure adherence to company safety and security policies and report unsafe conditions
- welcome guests according to company standards and anticipate service needs
- maintain professional appearance and confidentiality
- communicate clearly and answer phones with appropriate etiquette
- develop positive working relationships and support team goals
- visually inspect equipment and event setups
- perform physical tasks including standing, walking, lifting objects up to 25 pounds, and navigating various physical environments
- perform other reasonable duties as requested by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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