
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
recognition programs
Job Description
JW Marriott New Orleans is a distinguished luxury hotel located at 614 Canal Street in the heart of New Orleans, Louisiana. Part of Marriott International's renowned portfolio, JW Marriott hotels are recognized worldwide for their exceptional service, luxurious accommodations, and commitment to providing unforgettable experiences to guests. The JW Marriott brand prides itself on fostering a supportive and welcoming workplace culture, emphasizing the well-being and development of its associates. With over 100 properties in gateway cities and resort destinations globally, JW Marriott continues to set high standards in the hospitality industry, inviting associates to grow within a diverse and inclusive... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- ability to perform physical tasks including lifting up to 25 pounds
- good communication skills
- ability to stand or walk for extended periods
- follow company safety and security policies
- maintain professional appearance and behavior
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience required
- strong communication and interpersonal skills
- ability to maintain confidentiality and professionalism
- ability to work effectively in a team environment
- proficiency in reading and interpreting banquet event orders
- good physical stamina and mobility
Job Duties
- Meet group coordinator/hostess prior to functions
- make introductions and ensure all arrangements are agreeable
- read and analyze banquet event orders to gather guest information
- determine proper set up, timeline, and specific guest needs
- respond to and fulfill special banquet event arrangements
- follow up on special arrangements to ensure compliance
- adhere to company safety and security policies and report unsafe conditions
- maintain professional personal appearance
- welcome and acknowledge guests according to company standards
- anticipate and address guest service needs
- answer telephones using proper etiquette
- develop and maintain positive working relationships with team members
- ensure adherence to quality expectations and standards
- perform physical tasks including standing, walking, and moving objects up to 25 pounds
- perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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