Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Career Development
Job Description
The Westin Kierland Resort & Spa, located in Scottsdale, Arizona, is a premium destination known for its luxurious accommodations, world-class amenities, and exceptional guest services. As part of Marriott International, a renowned global hospitality leader, the resort prides itself on delivering memorable experiences to its guests while fostering a supportive and inclusive workplace for its associates. The Westin brand is recognized for its commitment to wellness and empowering guests to embrace their well-being during their stay, which makes it a preferred choice among discerning travelers. The resort offers a vibrant setting that combines natural beauty with modern comforts, including a... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience
- Commitment to following company and safety policies
- Ability to stand, sit, or walk for long periods
- Ability to lift and move objects up to 25 pounds
- Ability to work flexible hours including weekends
- Good communication skills
- Professional appearance
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience
- Excellent communication and interpersonal skills
- Ability to read and analyze information accurately
- Strong attention to detail and organizational skills
- Ability to work effectively in a team environment
- Professional personal appearance
- Commitment to safety and security policies
Job Duties
- Meet group coordinator/host(ess) prior to functions and make introductions
- Ensure all arrangements are agreeable before the event
- Read and analyze banquet event orders to gather guest information and determine proper setup
- Respond to and fulfill special banquet event arrangements
- Follow up on special banquet event arrangements to ensure compliance
- Report accidents, injuries, and unsafe work conditions to manager and complete safety training
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Maintain confidentiality of proprietary information and protect company assets
- Speak clearly and professionally
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships
- Support team to reach common goals
- Ensure adherence to quality expectations and standards
- Inspect tools and equipment for defects
- Stand, sit, or walk for extended periods
- Move, lift, carry, push, pull objects weighing up to 25 pounds
- Move through narrow, confined, or elevated spaces
- Perform other reasonable job duties as requested by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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