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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
The Westin Peachtree Plaza Atlanta is a renowned hotel located in the heart of downtown Atlanta, Georgia. As part of Marriott International, one of the largest and most respected hospitality companies worldwide, The Westin is dedicated to providing exceptional guest experiences, with a strong emphasis on wellness and comfort. Marriott International is committed to creating an inclusive work environment that values diversity, fosters growth, and offers equal opportunities to all employees. Situated at 210 Peachtree St NW, this iconic hotel not only boasts stunning views and prime location but also prides itself on delivering outstanding service, making it a preferred... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Minimum 1 year of related work experience
- Ability to follow company policies and procedures
- Physical ability to stand, walk, and move objects up to 25 pounds
- Good communication skills
- Reliable and punctual
- Willingness to perform other reasonable duties as assigned
- Ability to maintain confidentiality and professionalism
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Strong communication skills
- Ability to analyze and follow detailed event orders
- Customer service orientation
- Ability to stand, walk, and perform physical duties for entire shifts
- Professional appearance and demeanor
- Team player mindset
Job Duties
- Meet group coordinator/host(ess) prior to functions and make introductions
- Ensure all event arrangements are agreeable
- Read and analyze banquet event order to gather guest information and determine setup and timeline
- Respond to and fulfill special banquet event arrangements
- Follow up on special arrangements to ensure compliance
- Adhere to all company safety and security policies
- Report accidents, injuries, and unsafe conditions to manager
- Complete safety training and certifications
- Maintain clean and professional uniform and appearance
- Maintain confidentiality of proprietary information and protect company assets
- Welcome guests and anticipate service needs according to company standards
- Communicate clearly and professionally
- Answer telephones with appropriate etiquette
- Develop and maintain positive working relationships
- Support team goals
- Ensure adherence to quality standards
- Visually inspect tools and equipment for defects
- Perform physical tasks including standing, sitting, walking for long periods
- Move, lift, carry, push, pull objects up to 25 pounds
- Navigate narrow and uneven spaces
- Perform other duties as requested by supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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