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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $21.14 - $29.59
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
FedEx Office is a leading provider of business communication and printing solutions, serving customers across a variety of industries with a mission to help them communicate ideas and information with precision and clarity. As part of the Federal Express Corporation, FedEx Office benefits from the vast logistical network, resources, and reputation of one of the world's most recognized delivery and logistics companies. Known for its commitment to customer service, quality, and innovation, FedEx Office supports its customers with a wide array of services that include printing, copying, digital solutions, and project management for events and business needs.
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Job Requirements
- High School Diploma or equivalent education
- 2+ years sales and/or customer service experience required
- strong working knowledge of Microsoft Office Word, Excel and PowerPoint required
- demonstrated effective written and verbal communication skills
- ability to travel as required
- ability to maintain attention and concentration for extended periods
- ability to read and interpret documents and instructions
- ability to communicate effectively
- ability to perform work activities requiring cooperation and instruction
- ability to function in a fast-paced environment under pressure
- ability to work independently
- ability to report regularly to work and maintain established business hours
- must present a personal professional image
Job Qualifications
- High School Diploma or equivalent education
- 2+ years sales and/or customer service experience
- strong working knowledge of Microsoft Office Word, Excel and PowerPoint
- demonstrated effective written and verbal communication skills
- prior experience in the hospitality industry preferred
- demonstrated presentation skills to external customers
- proven strong organization and planning skills
- ability to excel in a customer-focused and results-driven environment
- B2B sales experience preferred
- consultative selling and hospitality experience preferred
- experience in customer/client development, consultation and retention preferred
- background in hotel events and branding preferred
- strong working knowledge of Salesforce and Office 365 preferred
- ability to work independently while fostering strong internal relationships preferred
Job Duties
- Represent FedEx Office as the on-site sales and support expert for event managers and key participants
- demonstrate consultative behaviors to deliver expert service and exceed sales targets
- attend department meetings, site visits, and planning meetings at host facilities
- act as primary relationship owner for Sales and Event Services teams within the host venue
- ensure customer and host property satisfaction throughout the sales process
- drive revenue by making sales calls on nearby hotels and convention facilities
- share leads for upcoming conventions and events
- provide quotes and follow up on bids for complex job orders
- monitor quality and timeliness of event-related work
- initiate timely contact with future groups at booking confirmation
- review strategies and performance goals with supervisors
- implement marketing plans and sales strategies
- maintain accurate CRM data
- meet or exceed HCO activity standards
- follow FedEx Office procedures and policies
- collaborate cross-functionally within FedEx
- perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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