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Hyatt Hotels Corporation

Events Programming Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $46,600.00 - $77,600.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Paid holidays

Job Description

Wild Dunes Resort is a premier luxury beach resort located on the scenic Isle of Palms, South Carolina. Known for its exquisite accommodations, exceptional amenities, and stunning ocean views, Wild Dunes Resort offers guests a memorable getaway experience that seamlessly blends relaxation with adventure. The resort prides itself on its commitment to providing outstanding service and crafting unique experiences that create a lasting sense of belonging for every guest. With a focus on community, inclusivity, and immersive activities, Wild Dunes has established itself as a destination where guests can reconnect with nature, enjoy world-class facilities, and engage in a variety... Show More

Job Requirements

  • Must be authorized to work in the United States (employment verified through the federal E-Verify system)
  • Must be able to perform in a highly confidential environment
  • Must be able to read, write, and speak English fluently
  • Must have strong computer skills
  • Must work well under pressure in a fast-paced environment
  • Must be able to accurately follow instructions, both written and verbal
  • Must be highly detail-oriented with strong organizational skills
  • Must have excellent listening and communication skills
  • Must present a professional appearance and demeanor
  • Must foster a teamwork-oriented environment
  • Must be able to interact effectively with guests, colleagues, and resort partners
  • Must demonstrate the ability to resolve conflicts diplomatically and tactfully

Job Qualifications

  • Bachelor's degree in Hospitality, Event Management, Business, or related field preferred
  • Minimum 3-5 years of progressive experience in event programming, hospitality, or conference services
  • Strong background in event logistics, budgeting, and program design
  • At least 2 years of administrative experience required
  • Event planning experience with the ability to research trends and recommend new programming to drive guest engagement
  • Guest service experience preferred
  • Working knowledge of hotel/resort operations required
  • Understanding of Sales and Conference Planning procedures preferred
  • Experience with hospitality/event software preferred
  • Proficiency in Microsoft Office Suite, especially Excel

Job Duties

  • Research competitive sets and industry best practices to stay current on trends in resort activations and guest programming
  • Propose new events with supporting budgets, target audiences, ROI considerations, marketing needs, pricing strategies, and frequency recommendations
  • Manage and maintain a 52-week resort-wide guest calendar to ensure consistent and business-appropriate programming
  • Partner with leaders across departments to integrate and optimize programming using existing resources
  • Provide on-site leadership for new events or train staff for recurring activations to ensure delivery at the highest standard
  • Act as on-site assistant for meeting planners and liaison between planners, banquet managers, and conference coordinators
  • Ensure timely and accurate transfer of event details from Sales to Event Planning
  • Manage event logistics in Envision, including space control, menu creation/edits, and out-of-order functions
  • Support the Senior Event Planning Manager and Director of Event Operations with special projects
  • Provide administrative and operational support to Event Planning Managers, Banquet Managers, and Banquet Supervisors
  • Process invoices related to Event Planning, Event Operations, A/V contracts, and capital projects
  • Oversee event signage, daily resort event reporting, and group shipping logistics
  • Coordinate with resort HOA (Front Gate) and manage site visits for the Sales team
  • Oversee deposits, Dinner Delivered orders, and the VIP amenity program

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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