Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.90
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
The Michaels Companies Inc. is a leading retail destination in North America specializing in arts and crafts supplies, custom framing, and creative celebrations. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. The company is known for its extensive product offerings and commitment to fueling creativity and celebration among customers. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise. The company focuses on fostering an inclusive work environment that values diversity and offers reasonable accommodations to ensure all employees can... Show More
Job Requirements
- Must meet federal, state, and local legal requirements for the job
- Ability to work nights, weekends, and early mornings as needed
- Ability to remain standing for long periods
- Ability to lift, bend, carry, and reach regularly
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Must be able to work in a public retail store setting
- Must be able to engage effectively with customers and co-workers of all ages
- Must be able to perform physical tasks such as truck unloading and merchandise stocking
- If accommodations are needed, must communicate with supervisor to determine reasonable accommodations
Job Qualifications
- High school diploma or equivalent
- Experience in event coordination or related field
- Retail or customer service experience required
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client’s feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold the company’s cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of rewards program and private label credit cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to standard operating procedures and company programs to ensure compliance
- Interact with others in an accepting and respectful manner
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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