Events Operations Coordinator

Edison, NJ, USA|Remote

Job Overview

Compensation

Hourly

Range $22.25 - $32.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

remote work

Travel reimbursement

Professional development opportunities

flexible schedule

Job Description

Our client is a dynamic organization specializing in managing and coordinating comprehensive event solutions that deliver impactful experiences across various platforms. As a company committed to excellence and innovation, they focus on crafting seamless event operations for trade shows, customer conferences, and internal corporate events. With a clear emphasis on organizational efficiency and guest satisfaction, this company fosters a collaborative and fast-paced work environment where every role contributes directly to the success of high-profile events.

The position of Events Operations Coordinator is pivotal in supporting the company’s strategic initiatives by managing the logistical and administrative aspects of events. This role is primarily remote with some travel requirements, offering a flexible yet engaging work setting for professionals who excel at multitasking and thrive under pressure. The coordinator will be responsible for detailed planning and execution, including coordinating travel arrangements, managing staff registrations, and supporting event-related communications and materials. This role demands a proactive and detail-oriented individual who is passionate about delivering impeccable event experiences through flawless execution of back-end operations.

This role offers a unique opportunity for those who enjoy working behind the scenes to create memorable events that resonate with attendees and stakeholders alike. The Events Operations Coordinator will work closely with various teams to manage travel logistics for staff, coordinate hotel accommodations, and handle registration processes with efficiency and precision. Additionally, the coordinator will support critical activities related to event management software platforms such as Cvent, Passkey, and Navan, strengthening their ability to handle complex event operations in a technologically integrated environment.

By joining this company, candidates will become integral members of a dedicated events team, gaining valuable experience in the event management industry while contributing to the smooth operation of major trade shows and conferences. This role is ideal for someone who is organized, communicative, and comfortable managing multiple tasks in a remote setting with an occasional need to travel. The Events Operations Coordinator plays a key role in ensuring that all event logistics are meticulously planned and executed, facilitating outstanding event experiences that align with the organization’s goals and standards.

Job Requirements

High school diploma or equivalent
Proven experience supporting events conferences meetings or trade shows
Proficiency in Google Workspace
Familiarity with event management software such as Cvent Passkey and Navan preferred
Excellent communication skills
Ability to work independently in a remote setting
Strong organizational and multitasking skills
Willingness to travel occasionally

Job Qualifications

Strong organizational skills and exceptional attention to detail
Ability to manage multiple priorities simultaneously
Self-starter with the ability to work independently
Excellent written and verbal communication skills
Proficiency with Google Workspace including Docs Sheets Drive
Experience supporting events conferences meetings or trade shows preferred
Experience with platforms such as Cvent Passkey and/or Navan is a plus

Job Duties

Coordinate staff travel logistics including flights and accommodations
Create and manage travel arrangements using Navan
Track travel bookings and event logistics in spreadsheets
Assist with staff registration and badge management
Support the creation of pre-event materials presentations and 'Know Before You Go' communications
Coordinate post-event activities including fulfillment and shipment of giveaways
Coordinate travel logistics for event staff
Manage staff hotel room blocks using Passkey
Process hotel booking requests and changes
Assist with attendee customer service inquiries including registration updates refunds and cancellations name transfers and general event questions
Support event management activities within Cvent including registration reporting speaker and partner registration tracking event app testing and quality assurance agenda and room assignment cross-checks
Assist with swag and promotional item orders
Support future trade show research and evaluation
Maintain event documentation and operational tracking tools
Provide general administrative support to the Events team as needed