Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
complimentary parking
Complimentary team member lunch
Team quarterly bonus potential
Discounted Team Member Meals
Career growth and development
Paid Time Off
Job Description
The Signia by Hilton La Cantera Resort & Spa is a premier luxury resort nestled in the scenic rolling hills and majestic live oaks of Texas Hill Country. This exquisite resort offers a sophisticated and tranquil retreat experience, featuring a vast 140,000 square feet of elegant event space, a luxury spa, multiple outdoor swimming pools, a dedicated kid's camp, and an 18-hole championship golf course. Guests can also enjoy dining at four distinct restaurants and five bars, ranging from casual options to gourmet culinary experiences. Located just 20 minutes from San Antonio International Airport, the resort is conveniently close to... Show More
Job Requirements
- Three years of event planning experience
- Experience in a hotel or resort setting preferred
- Ability to manage large corporate and convention group events
- Strong organizational and multitasking skills
- Excellent interpersonal and communication skills
- Proficiency in event management software such as Delphi.fdc
- Availability for regular attendance and flexible work hours
Job Qualifications
- Two years of event management or event planning in a hotel or resort setting
- Relevant degree in business development or other relevant business field, such as CMP or CPCE certification
- Knowledge of Delphi.fdc event management software
- Demonstrated ability to build strong client relationships
- Effective communication and negotiation skills
- Proven problem-solving and decision-making capabilities
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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