Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,800.00 - $68,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
The hiring establishment is a dynamic and reputable restaurant group managing a portfolio of three distinctive restaurant locations situated across Delaware and Pennsylvania. With a commitment to delivering exceptional dining experiences, this company prides itself on blending quality food, outstanding service, and immersive hospitality. Each restaurant upholds a unique brand identity while maintaining high standards that captivate and delight guests. This multi-unit operation fosters a collaborative environment among its teams, promoting operational excellence and continuous improvement to meet and exceed guest expectations.\n\nThe role in question is that of an Events Manager, a pivotal leadership position responsible for steering the planning,... Show More
Job Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 25 lbs
- Ability to travel regularly between restaurant locations
- Availability to work evenings, weekends, and holidays
- Experience in event coordination or management
- Strong interpersonal and leadership skills
- Detail-oriented and highly organized
- Excellent problem-solving abilities
Job Qualifications
- Bachelor's degree in Hospitality, Business, Marketing, or related field preferred
- 3-5 years of event management or private dining experience, preferably in a multi-unit or high-volume setting
- Strong understanding of restaurant operations, food and beverage service, and hospitality-driven guest experience
- Exceptional communication, organization, and client service skills
- Ability to work evenings, weekends, and holidays based on event schedules
- Proficiency with event software, POS/reservation systems, and Google/Microsoft Suites
- Ability to travel regularly between DE and PA locations
Job Duties
- Serve as the primary point of contact for all private event inquiries across the portfolio
- Conduct site tours, prepare proposals, negotiate pricing within approved parameters, and secure event bookings
- Build strong relationships with clients to understand goals, preferences, and service expectations
- Manage contracts, deposits, billing, and event documentation in collaboration with Finance
- Lead internal planning meetings to align teams on event requirements, goals, and execution details
- Draft and distribute detailed event orders (BEOs) to all relevant teams
- Coordinate with culinary and beverage leadership on menu selections, dietary accommodations, and specialty requests
- Oversee event timelines, room layouts, decor, AV needs, staffing, and vendor coordination
- Ensure all events adhere to safety, health, and liquor law compliance
- Serve as the on-site event lead for major functions, ensuring flawless guest experience and operational alignment
- Partner with FOH leadership to ensure proper staffing levels, training, and preparedness for each event
- Anticipate and resolve guest needs and event issues with professionalism, urgency, and grace
- Develop and execute strategies to grow event revenue and maximize booking potential
- Track event performance, client satisfaction, and operational results to identify trends and improvement opportunities
- Maintain accurate event calendars and ensure clear communication with operational leaders
- Monitor event-related expenses and approve costs within budget parameters
- Collaborate with GMs, Chefs, and Marketing on seasonal programming, promotional events, and special activations
- Train FOH teams on event standards, service expectations, and execution protocols
- Participate in weekly operations meetings and provide updates on upcoming events and performance
- Work with Marketing to promote private dining offerings, special events, and holidays
- Support development of digital and printed materials that reflect current offerings and brand standards
- Ensure consistency in all guest-facing event communication
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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