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Events Manager (Conventions Services Manager)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $75,000.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Our client is a distinguished lifestyle boutique hotel located in Louisville, Kentucky, celebrated for its unique blend of comfort, sophistication, and personalized service. This establishment is renowned for offering an intimate and memorable guest experience, combining stylish accommodations with exceptional hospitality standards. Designed to cater to both leisure and business travelers, the hotel provides an inviting atmosphere that reflects the vibrant culture and charm of Louisville. Its dedication to quality service and attention to detail makes it a favored destination for events ranging from corporate meetings to social celebrations.

The lifestyle boutique hotel is currently seeking an experienced and service-... Show More

Job Requirements

  • 3-5+ years of experience in hotel event management, convention services, or banquet operations
  • Experience coordinating corporate meetings, conferences, weddings, or social events
  • Strong project management and organizational skills
  • Ability to manage multiple events simultaneously in a fast-paced environment
  • Excellent communication and relationship-building skills
  • Experience creating and managing banquet event orders (BEOs)
  • Ability to work evenings, weekends, and holidays as required by event schedules

Job Qualifications

  • 3-5+ years of experience in hotel event management, convention services, or banquet operations
  • Experience coordinating corporate meetings, conferences, weddings, or social events
  • Strong project management and organizational skills
  • Ability to manage multiple events simultaneously in a fast-paced environment
  • Excellent communication and relationship-building skills
  • Experience creating and managing banquet event orders (BEOs)
  • Ability to work evenings, weekends, and holidays as required by event schedules

Job Duties

  • Serve as the primary point of contact for clients after the sales process is complete
  • Plan and coordinate all aspects of meetings, conventions, and special events
  • Conduct pre-convention meetings to review event details, timelines, and service expectations
  • Create and distribute detailed banquet event orders (BEOs) for internal departments
  • Maintain consistent communication with clients to ensure event expectations are met or exceeded
  • Oversee on-site event execution including meetings, conferences, weddings, and social events
  • Coordinate with banquet, culinary, audiovisual, housekeeping, and front office teams
  • Monitor room setups, event flow, and service delivery during programs
  • Address client requests and resolve issues promptly to ensure guest satisfaction
  • Work closely with sales, banquets, culinary, and operations teams to ensure seamless event delivery
  • Conduct site inspections and event walkthroughs with clients
  • Ensure accurate documentation and communication of all event requirements
  • Supervise event setups and breakdowns to ensure adherence to hotel standards
  • Assist with reviewing event contracts, budgets, and final billing
  • Track event revenue and support profitability goals
  • Ensure accurate invoicing and post-event billing reconciliation
  • Maintain event documentation within the hotel's event management system

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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