Events Manager, Client Services
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,500.00 - $72,400.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
Retirement Plan
Employee Discounts
Job Description
The Greater Columbus Sports Commission is a dedicated organization focused exclusively on bringing top-tier sports events to Columbus, Ohio. As the 15th largest city in the United States and one of the fastest growing cities in the Midwest, Columbus is a vibrant hub eager to expand its sports tourism footprint. The Commission's mission is to promote the city as a premier destination for sports events by leveraging the unique assets and hospitality of Columbus. The team at the Greater Columbus Sports Commission is comprised of passionate, innovative, and hardworking professionals who work collaboratively to ensure the city stands out as... Show More
Job Requirements
- Ability to focus on big picture while managing detailed tasks
- Exceptional emotional intelligence and direct communication skills
- Strong leadership with initiative, information gathering, and follow-up abilities
- Organized and able to juggle multiple priorities and deadlines
- Open-minded and flexible to new ideas and perspectives
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Commitment to innovation and collaboration
- Strong dedication to diversity, equity, inclusion, and accessibility
- Proficient in Microsoft Suite 365, Outlook, PowerPoint, and Word
- Willingness to work flexible hours including evenings, weekends, and holidays
- Familiarity with Columbus region and passion for representing its sports destination brand
- Commitment to company values including Value the Voices, Think Forward, Take it On, Create Moments, and Live Your Passion
- Must obtain and maintain Experience Columbus Insider accreditation
Job Qualifications
- Bachelor's degree in event management, sports management, hospitality, or related field preferred
- Minimum of 5 years experience in event planning, partnership development, or fundraising in for-profit or non-profit settings
- Proven ability to develop relationships with corporate partners, volunteer groups, and community organizations
- Experience in recruiting, training, and supervising volunteers and part-time staff
- Strong organizational skills with the ability to manage multiple projects and budgets
- Excellent written and verbal communication skills
- Demonstrated leadership and team collaboration abilities
- Proficiency in Microsoft Office 365 Suite, including Outlook, PowerPoint, and Word
- Commitment to diversity, equity, inclusion, and accessibility principles
- Experience in client relationship management using CRM software is a plus
- Flexible and adaptable with a passion for representing a city or region
Job Duties
- Manage services to event accounts across national, regional, and local groups
- Determine and execute servicing and promotional support requirements with rights holders
- Coordinate welcome programs, signage, street pole banners, info tables, and onsite staff services
- Partner with sports groups and represent the Commission on local planning committees
- Communicate client account issues and updates to Business Development Team
- Update and maintain service activity in CRM database
- Develop and measure event goals, track recurring business, record attendance, and evaluate post event surveys
- Manage and track inventory of client giveaways, gifts, and event equipment
- Assist Business Development Team with bid analysis and site inspections
- Prepare event requirements for major bids including food, permits, budgets, supplies, and staffing
- Coordinate and lead pre-planning client visits and entertainment
- Attend client events to promote Columbus brand and maximize event attendance
- Manage Sports Volunteer Program including recruitment, training, and impact tracking
- Recruit and train supplemental staff for community events
- Manage Downtown Hospitality Banner Program
- Develop Events/Marketing Internship Program and lead recruitment
- Organize student-athlete recognition events
- Attend and speak at community district meetings
- Build relationships with hospitality partners and participate in industry associations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is built for hospitality recruitment.
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