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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $83,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Performance bonus
Career Development
Job Description
The Ritz-Carlton Orlando Grande Lakes is a prestigious luxury hotel located in Orlando, Florida. Part of Marriott International's renowned portfolio of award-winning properties worldwide, The Ritz-Carlton brand is synonymous with exceptional service, luxury, and hospitality. The hotel is committed to creating memorable experiences for its guests through top-notch customer service and meticulous attention to detail. Known for its elegant accommodations, beautiful event spaces, and a strong team culture, The Ritz-Carlton Orlando Grande Lakes offers a unique environment for hospitality professionals dedicated to excellence in their work.
As a full-time Event Manager at The Ritz-Carlton Orlando Grande Lakes, yo... Show More
As a full-time Event Manager at The Ritz-Carlton Orlando Grande Lakes, yo... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related area
- OR 2-year degree from accredited university in related major
- at least 1 year experience in event management
- strong communication skills
- ability to manage operational challenges
- proficient in customer service
- ability to lead event management teams
- capable of supporting sales and marketing functions
- willing to work full-time
- located in Orlando, Florida
Job Qualifications
- High school diploma or GED with 1-2 years experience in event management or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with at least 1 year experience in event management
- excellent organizational and communication skills
- experience in managing events and guest relations
- knowledge of event management and design trends
- ability to work collaboratively across departments
- strong customer service and leadership abilities
Job Duties
- Prepare all event documentation and coordinate with sales, property departments, and customers to ensure high-level service
- handle events of average complexity ensuring seamless turnover from sales to service and back
- manage group room blocks and meeting space for assigned groups
- conduct formal pre- and post-event meetings to review group needs and feedback
- act as liaison between salesperson and customer through pre-event, event, and post-event phases
- participate in customer site inspections and assist with sales process as necessary
- ensure billing accuracy and review final bills with clients prior to processing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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