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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,800.00 - $83,100.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Community involvement
Job Description
Angel of the Winds Casino Resort is a premier gaming and entertainment destination renowned for its welcoming atmosphere and commitment to exceptional guest experiences. As one of the most celebrated casino resorts, Angel of the Winds prides itself on being the "World's Friendliest." Located in a picturesque setting, the resort combines modern gaming facilities with luxurious accommodations, exciting entertainment options, and outstanding amenities. The establishment operates with a distinct focus on community engagement and customer satisfaction, fostering a positive environment for both guests and team members. The resort continually strives to elevate its brand by adhering to core values such... Show More
Job Requirements
- Must be able to obtain and maintain a Class A/3 gaming license from the Stillaguamish Tribal Gaming Agency and Washington state
- Must have a valid Washington state driver’s license
- Ability to receive detailed information through oral and written communication
- Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly
- Ability to perform repetitive sedentary work with occasional bending and crouching
- Must be guest service oriented
- Ability to work nights, weekends and holidays as required
- Ability to travel locally and occasionally out of state
- Must be able to be insured according to driving insurance policy
Job Qualifications
- Exceptional guest service skills
- Bachelor’s degree from a four-year college or university or four years of related experience in casino marketing or a combination of education and experience
- Creativity and excellent writing and editing skills
- Proven communication skills in group settings
- Event and entertainment planning experience
- Strong public relations background preferred
- Highly creative with attention to detail and copywriting experience
- Experience analyzing market trends, competition and recommending marketing expansions
- Experience managing projects within budget and time constraints
- Problem-solving, organizational and multitasking abilities
- Ability to work under pressure with multiple projects
- Guest service oriented with excellent verbal and written communication skills
- Ability to maintain professional relationships at all organizational levels
- Ability to travel locally and occasionally out of state
- Eligible for insurance under company driving policy
Job Duties
- Oversee the activities of the events, promotions and entertainment teams
- Participate in formulating and administering company policies and developing long-range goals and objectives for the events and entertainment as well as the database teams
- Coordinate and conduct drawings, events such as group activities, community events, promotions, tournaments, parties, booths, giveaways and team member incentives
- Manage social media campaigns and day-to-day activities including online advocacy, timely editorials, community outreach efforts and promotions
- Review and monitor overall reinvestment to ensure profitability of each event, promotion and direct mail campaign
- Analyze response rates and profit margins of all customer database programs and make adjustments to maximize profitability
- Approve and monitor promotions and prizes, including point multiplier strategies and bonus incentives
- Contribute to community outreach efforts and ensure the company brand and image are upheld
- Promote Angel of the Winds through public relations by developing and fostering local contacts and functioning as the PR liaison
- Assist the marketing team in developing and implementing marketing and public relations strategies
- Work closely with the analytics team and maintain communication with other departments
- Act as a liaison with outside organizations for donation requests
- Order and proof all event and promotional collateral
- Interact with team members and management to ensure understanding and execution of all promotions
- Support the marketing department with editing, proofreading, printing, distributing and processing projects and signage
- Ensure compliance with Tribal, State, Federal and NIGC regulations
- Select, hire, train, evaluate, terminate and recommend salary increases for staff
- Create, implement and assess training programs
- Prepare and monitor the marketing budget
- Ensure control and protection of company assets
- Work nights, weekends and holidays as required
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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