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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Carr Workplaces is a premier provider in the flexible workspace industry dedicated to delivering exceptional hospitality services and innovative work environments. With a commitment to fostering collaboration, professional growth, and creating outstanding client experiences, Carr Workplaces has established itself as a leader in the coworking and shared office space sector. The company emphasizes a client-centric approach, embedding hospitality at every interaction point to ensure that members and guests feel valued and supported. Known for cultivating vibrant communities within their workspaces, Carr Workplaces offers a seamless blend of professional amenities and personalized service designed to enhance productivity and connectivity among businesses... Show More
Job Requirements
- bachelor's degree
- 3-5 years of experience in event management hospitality coworking hotel or property management
- proficiency in Microsoft Office Suite CRM systems billing platforms and financial reporting tools
- ability to work flexible hours including evenings and weekends
- ability to lift and move up to 50 pounds as needed
- strong communication and interpersonal skills
- proven sales abilities and client service orientation
Job Qualifications
- bachelor's degree
- 3-5+ years of experience in event management hospitality coworking hotel or property management
- experience managing a profit center or revenue-generating business line preferred
- proficiency in Microsoft Office Suite CRM systems billing platforms and financial reporting tools
- MBA or Certified Meeting Planner (CMP) preferred
- proven sales and revenue generation expertise
- strong relationship-building and negotiation skills
- high standards of hospitality and customer service
- financial acumen including ability to review P&L performance
- proficiency in HubSpot or similar CRM platforms
- strong organizational and project management skills
- ability to manage multiple priorities in a fast-paced environment
- flexibility to work evenings and weekends
- leadership coaching and team collaboration skills
Job Duties
- drive event sales to achieve booking and profitability targets
- manage the full sales pipeline in HubSpot from inquiry to signed agreement
- respond promptly to event inquiries and convert prospects into tours and confirmed bookings
- develop and execute strategies to fill need periods and optimize space utilization
- prepare proposals and negotiate service agreements
- maintain accurate sales reporting forecasting and monthly performance tracking
- build and nurture relationships within the local corporate university nonprofit and event planning communities
- own the client journey from first inquiry through post-event follow-up
- deliver a hospitality-driven experience that positions the event center as a premium amenity to tenants and guests
- remain visible and accessible within the center and operate with an open-door service-first approach
- anticipate client needs and provide creative solutions to enhance event success
- resolve client concerns promptly and escalate when appropriate
- foster community engagement within the building through programming and relationship-building
- oversee planning and execution of meetings conferences receptions and special events
- coordinate food and beverage audiovisual vendors housekeeping room setup and breakdown
- be present on-site for events as needed to supervise staff vendors and guest experience
- maintain event and conference areas to ensure a clean safe and professional environment
- ensure compliance with health safety and alcohol service standards
- monitor and maintain operational systems and escalate outages or service issues as necessary
- ensure accurate invoicing and billing through Operate and related systems
- track outstanding payments and proactively manage collections to minimize bad debt
- approve vendor invoices and ensure proper coding and rebilling when applicable
- monitor profitability and provide reporting and recommendations to improve performance
- maintain working knowledge of company policies and implement new initiatives as rolled out
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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