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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,800.00 - $71,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement
diversity and inclusion
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its exceptional service, innovative approach, and dedication to creating memorable guest experiences. With a diverse portfolio of brands that range from luxury to select service, Marriott caters to a wide variety of travelers around the world. Among its prestigious brands, Marriott Hotels and JW Marriott stand out for their commitment to excellence and luxury hospitality. JW Marriott, part of Marriott International's luxury portfolio, features more than 100 properties located in major gateway cities and distinctive resort destinations worldwide. The brand prides itself on fostering a culture where... Show More
Job Requirements
- High school diploma or GED
- 1-2 years of experience in event management or related area
- or 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- at least 1 year experience in event management
- excellent communication skills
- ability to manage multiple tasks
- customer service oriented
- ability to work under pressure
Job Qualifications
- High school diploma or GED
- 1-2 years of experience in event management or related field
- or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- at least 1 year experience in event management
- strong organizational and communication skills
- knowledge of event management trends
- ability to handle customer service situations
- leadership abilities
Job Duties
- Prepare event documentation
- coordinate with sales, property departments and customers
- ensure seamless event turnover from sales to service and back
- identify revenue opportunities through upselling
- manage group room blocks and meeting spaces
- ensure billing accuracy and review bills with clients
- act as liaison during pre-event, event, and post-event phases
- conduct pre- and post-event meetings
- participate in customer site inspections
- handle guest problems and complaints
- lead and motivate event management teams
- assist in sales and revenue forecasting
- review guest satisfaction and provide employee feedback
- implement corrective action plans
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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