Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Training and Development
Job Description
JW Marriott Clearwater Beach Resort & Spa is a distinguished luxury hotel located on the picturesque Clearwater Beach in Florida. As part of Marriott International's luxury portfolio, JW Marriott boasts over 100 exquisite properties in gateway cities and unique resort locations worldwide. The brand is renowned for upholding the legacy of its founder, J. Willard Marriott, emphasizing a culture where associates come first, fostering confidence, innovation, genuineness, and intuitive service. JW Marriott Clearwater Beach Resort & Spa offers a unique work atmosphere characterized by community spirit and camaraderie among a diverse team of professionals. The hotel is committed to associate... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related professional area
- Or 2-year degree from accredited university in relevant field
- At least 1 year experience in event management
- Ability to handle events of average complexity
- Strong organizational and multitasking abilities
- Exceptional interpersonal and communication skills
- Availability to work full time
- Willingness to work on-site at Clearwater Beach, Florida
Job Qualifications
- High school diploma or GED with 1-2 years of event management experience
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field with at least 1 year of event management experience
- Strong customer service skills
- Ability to manage multiple events and coordinate teams
- Excellent communication and interpersonal skills
- Experience in forecasting and revenue management
- Proficient in event management software and tools
- Leadership capabilities to conduct meetings and manage staff
Job Duties
- Prepare all event documentation and coordinate with sales, property departments, and customers
- Ensure seamless event progression by following established procedures
- Greet customers during event phases and hand-off to event operations team
- Manage group room blocks and meeting spaces for medium to large-sized groups
- Act as liaison between sales staff and customers throughout event process
- Participate in customer site inspections and assist with sales process
- Conduct formal pre- and post-event meetings to review and communicate group needs
- Assist in sales process and revenue forecasting for customer groups
- Up-sell products and services throughout event process
- Review guest satisfaction results with employees and provide feedback
- Handle guest problems and complaints effectively
- Solicit feedback from property departments to improve event experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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