Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $61,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Marriott International is a global leader in the hospitality industry, renowned for its commitment to exceptional guest experiences and innovative services. Operating a vast portfolio of hotels and resorts worldwide, Marriott continuously sets high standards for quality and customer satisfaction. Among its prestigious collection of brands is JW Marriott, the luxury segment that epitomizes sophisticated travel and personalized service. JW Marriott properties are located in gateway cities and exclusive resort destinations, offering visitors an unparalleled blend of elegance, comfort, and world-class amenities. These hotels pride themselves on fostering a culture where associates are valued and empowered, recognizing that the happiness... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related area OR 2-year degree in hospitality or related field
- Strong communication skills
- Ability to manage events of average complexity
- Customer service orientation
- Ability to lead meetings and coordinate teams
- Proficiency in coordinating with sales and operations
- Commitment to uphold company policies
- Flexibility to handle operational challenges
Job Qualifications
- High school diploma or GED with 1-2 years experience in event management or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with at least 1 year experience
- Strong organizational and communication skills
- Proven ability to manage multiple event logistics
- Customer service excellence
- Ability to work collaboratively with teams and clients
- Knowledge of current trends in event management
Job Duties
- Prepare all event documentation
- Coordinate with Sales, property departments, and customers
- Manage events from pre-event to post-event phases
- Handle event logistics and operational details
- Ensure billing accuracy and conduct bill reviews
- Manage group room blocks and meeting spaces
- Act as liaison between sales and customers
- Participate in customer site inspections
- Deliver exceptional customer service throughout events
- Handle guest problems and complaints
- Lead formal pre- and post-event meetings
- Assist in the sales process and revenue forecasting
- Up-sell products and services
- Review guest satisfaction and provide feedback
- Facilitate corrective action plans
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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