Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,000.00 - $68,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
team environment
Job Description
Our company is a prestigious hotel known for delivering exceptional hospitality and unforgettable event experiences. We specialize in hosting a wide variety of events including conferences, banquets, weddings, and corporate meetings. Our dedication to excellence is reflected in our elegant facilities, attentive service, and attention to detail that ensure every guest receives a memorable and seamless experience. As a leading hotel in the region, we pride ourselves on our strong commitment to customer satisfaction and offering diverse event spaces that accommodate both small gatherings and large-scale functions. With a well-established reputation for quality and professionalism, we continually strive to maintain... Show More
Job Requirements
- Flexible work hours to include weekends and holidays
- Steady and calm under high stress situations
- Proven selling, negotiating and presentation skills
- Excellent verbal, written and non-verbal communication skills
- Must have minimum 2 years of event planning experience in hotel industry
- Ability to multi-task multiple events
- Effective delegation and coaching abilities
- Must be able to work flexible schedule including nights, weekends and holidays
Job Qualifications
- Minimum of 2 years' experience in event planning within the hotel industry
- Excellent communication skills in verbal, written, and non-verbal aspects
- Proven selling, negotiating, and presentation skills
- Highly developed customer service skills with strong attention to detail
- Ability to delegate tasks effectively
- Experience in training and coaching staff
- Capability to multi-task multiple events efficiently
- Flexible availability to work nights, weekends, and holidays
Job Duties
- Adhere to the Sales and Catering Department's standard operating procedures
- Begin outreach and establish communication cadence with the customer or customers
- Coordinate all aspects of conferences including food and beverage requirements, timing of events, audio-visual requirements, guest attention, room type allocation, rooming list, amenities, function room setup, group transportation, type of check-in and check-out including satellite check-in, special meal requests, arrival and departure manifests, luggage storage, complimentary rooms, billing instructions, prepare banquet event orders and other communications, authorized signatures, internet requirements, storage and delivery, power and key requirements, expected food and beverage outlet usage, group hospitality, office, registration desk, and business centre requirements
- Follow standard operation procedures to handle all steps in the event planning process adhering to hotel protocols
- Ensure successful site inspections and client visits by planning carefully and communicating details to all departments
- Proactively achieve high event satisfaction scores by establishing rapport with clients and ensuring expectations are met during the conference
- Generate high revenue yielding business for contracted rooms, function space, and catered events
- Conduct pre- and post-conference meetings as agreed with the client
- Communicate with banquet department and kitchen for all banquet functions and relay client requests to relevant departments
- Be aware of departmental revenue and up-sell at every opportunity
- Participate in all regular and operational meetings as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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