Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $91,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
bonus eligibility
Job Description
JW Marriott Los Angeles L.A. LIVE is a distinguished luxury hotel property located in the vibrant downtown district of Los Angeles, California. Part of Marriott International's luxury portfolio, JW Marriott represents more than 100 exquisite hotels worldwide, known for their exceptional service, elegance, and commitment to holistic well-being. This hotel is positioned in a prime location offering unparalleled experiences that blend the comfort of timeless hospitality with contemporary sophistication. JW Marriott emphasizes an inclusive and diverse work environment, fostering a culture where associates are valued, empowered, and supported, aligning with the Marriott ethos of "Wonderful Hospitality. Always." As a full-time,... Show More
Job Requirements
- High school diploma or GED
- 1-2 years of experience in event management or related area
- or 2-year degree from an accredited university in Hospitality or related major
- At least 1 year of relevant professional experience
- Ability to coordinate event logistics effectively
- Strong communication and customer service skills
- Willingness to work full time
- Able to work onsite at JW Marriott Los Angeles
- Management level experience
- Eligible to work in the United States
Job Qualifications
- High school diploma or GED with 1-2 years of experience in event management or related professional area
- or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with at least 1 year of experience in event management
- Strong interpersonal and communication skills
- Ability to manage multiple priorities and problem-solve
- Experience in coordinating events and delivering excellent customer service
- Knowledge of current event management trends and event design
- Leadership skills to guide event teams and foster a customer-focused environment
Job Duties
- Prepare all event documentation and coordinate with sales, property departments, and customers to ensure consistent, high-level service throughout event phases
- Manage group room blocks and meeting spaces for assigned groups
- Act as liaison between field salesperson and customer during pre-event, event, and post-event phases
- Deliver excellent customer service and encourage the same from other employees
- Conduct formal pre- and post-event meetings to communicate group needs and feedback
- Assist in sales processes and revenue forecasting for customer groups
- Review guest satisfaction results with employees and provide performance feedback
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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