Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) eligibility
Job Description
The San Francisco Design Center (SFDC) is a premier destination for design professionals and enthusiasts, boasting a vibrant campus dedicated to fostering creativity and innovation within the design industry. Situated in the bustling and culturally rich city of San Francisco, SFDC offers a unique ecosystem that blends showroom spaces, collaborative environments, and industry-leading events to inspire and connect creative minds. SFDC is known for its commitment to elevating the design community by providing exceptional services and hosting a variety of events that showcase the latest trends, products, and ideas in design. The center partners with top-tier showrooms, industry leaders, and... Show More
Job Requirements
- Bachelor's degree preferred
- 3-5 years of relevant event management experience
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Proficiency with event management software
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand for long periods and lift up to 30 lbs
- Knowledge of safety, sanitation, and alcohol service regulations
- High attention to detail and problem-solving skills
Job Qualifications
- 3-5 years of event management experience in hospitality, hotel, catering, restaurant or design-focused environments
- Strong understanding of event sales, planning, and execution workflows
- Excellent organizational, communication, and client-service skills
- Ability to manage multiple events in a fast-paced environment
- Proficiency in event management software
- Tripleseat preferred
- Ability to stand for extended periods and lift up to 30 lbs during event execution
- ServSafe, Allergen, and Responsible Alcohol Service certifications preferred or obtained within 30 days
Job Duties
- Respond promptly and professionally to all SFDC event inquiries
- Conduct site tours, tastings, and client meetings to secure new business
- Develop proposals, pricing packages, contracts, and event orders aligned with building and company standards
- Prospect new business opportunities including design firms, corporate partners, showroom clients, and industry groups
- Build and maintain strong relationships with repeat clients, showroom partners, and key building stakeholders
- Serve as the primary client contact from initial inquiry through post-event follow-up
- Gather and confirm all event details including menus, timelines, layouts, audiovisual needs, and staffing plans
- Create and distribute Banquet Event Orders (BEOs) / Event Sheets to internal teams
- Collaborate with culinary, beverage, operations, and facilities teams to ensure feasibility and clarity
- Maintain an up-to-date event calendar and ensure all financial deadlines, guarantees, and requirements are met
- Oversee on-site event execution from setup through breakdown
- Act as the primary on-site liaison for clients, vendors, and building management
- Lead pre-shift staff briefings reviewing timelines, service notes, VIPs, and special requests
- Troubleshoot challenges in real time with a calm, solution-oriented approach
- Ensure all visual, service, and brand standards are consistently upheld
- Prepare event estimates, final invoices, and related billing documentation
- Track event revenue, labor, and cost of goods to support profitability goals
- Assist with monthly forecasting and budgeting for the events program
- Ensure timely and accurate processing of deposits, payments, and adjustments
- Maintain accurate and organized event records within the event management system
- Supervise and direct event captains, servers, bartenders, and support staff during events
- Provide clear pre-shift guidance on event flow, guest expectations, and assignments
- Foster a professional, collaborative, and solutions-oriented team environment
- Identify staffing needs and coordinate with scheduling or HR teams for proper coverage
- Support training and development initiatives for new and existing event staff
- Prepare and manage event budgets aligned with approved proposals
- Review vendor invoices, client deposits, and final billing for accuracy
- Track event-related expenses and complete post-event reconciliations
- Ensure all contracts, agreements, and documentation are filed per company policy
- Support financial accountability through accurate reporting in R365 or applicable systems
- Coordinate vendor logistics including glass and linen rentals, staffing agencies, florals, audiovisual, and transportation
- Ensure vendors are properly briefed on load-in/load-out times, access restrictions, and site expectations
- Verify vendor compliance with insurance and safety documentation requirements
- Evaluate vendor performance and provide recommendations for future partnerships
- Ensure all events reflect the Tapestry Bistro & Bar brand identity, tone, and quality standards
- Maintain consistency in presentation, décor, service style, and overall guest experience
- Collect post-event feedback and identify opportunities for improvement
- Champion a culture of hospitality, service excellence, and continuous improvement
- Ensure staff adherence to safety, sanitation, and alcohol service regulations
- Confirm compliance with all city, county, and state food and beverage requirements
- Communicate emergency procedures to staff prior to events
- Report incidents, accidents, or property damage promptly to HR and leadership
- Provide event recaps and debriefs to leadership following major events
- Maintain open communication with culinary, operations, and administrative teams
- Participate in weekly planning meetings and project reviews
- Share client and vendor feedback to inform operational improvements
- Represent Tapestry Bistro & Bar with integrity, professionalism, and discretion
- Maintain confidentiality of client information, internal discussions, and company data
- Demonstrate sound judgment when handling sensitive situations
- Foster a respectful, inclusive, and collaborative work environment
- Partner with the General Manager, Chef, and Operations teams for seamless execution
- Coordinate with Marketing on promotional events and branded experiences
- Work with Facilities/Engineering and Building Management on logistics and access needs
- Communicate with Finance and Accounting regarding billing and month-end processes
- Conduct post-event walkthroughs to ensure spaces are restored
- Send thank-you emails and follow-ups within 24 hours of each event
- Collect and document client feedback
- Complete Event Recap forms and share highlights and opportunities with leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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