Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k with match
flexible spending accounts
Paid Time Off
Job Description
City Winery is a unique and vibrant establishment that merges the worlds of wine production, live music, and culinary arts into a single, immersive experience for its guests. Since its founding in 2008 by music industry veteran Michael Dorf, City Winery has become synonymous with quality and innovation, creating a one-of-a-kind venue where food, wine, and live entertainment intersect beautifully. Located in the heart of a bustling city, this venue brings the upscale and authentic wine country experience directly to urban clientele who appreciate sophisticated food, outstanding wines, and intimate musical performances. As a rapidly expanding national entertainment and hospitality... Show More
Job Requirements
- Minimum 1+ years experience in artist management or related role in a hospitality setting
- Prior artist management experience in high-volume, fast paced venue or similar environment preferred
- Exceptional guest service and hospitality skills
- Strong organizational skills, attention to detail, and work ethic
- Excellent interpersonal skills
- Able to work both as a team and independently
- Ability to take direction, and communicate effectively and professionally
- Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs
- Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly, and necessary operational tasks are being completed in a timely manner
- Ability to work a flexible schedule including days, nights, weekends and holidays
Job Qualifications
- Minimum 1+ years experience in artist management or related role in a hospitality setting
- Prior artist management experience in high-volume, fast paced venue or similar environment preferred
- Exceptional guest service and hospitality skills
- Strong organizational skills, attention to detail, and work ethic
- Excellent interpersonal skills
- able to work both as a team and independently
- Ability to take direction, and communicate effectively and professionally
- Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs
- Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly, and necessary operational tasks are being completed in a timely manner
- Ability to work a flexible schedule including days, nights, weekends and holidays
Job Duties
- Develop, plan, and coordinate logistics for all City Winery shows including advances and settlements
- Handle all artists' details including settlements at the end of each show with accuracy, discretion, and confidentiality
- Serve as primary point of contact for and manage all hospitality needs and artist relationships prior to and during an artists' stay
- arrange any special requests in a timely manner before the artists' arrival
- Coordinate proper housing and hospitality needs for artists
- Handle all preparation work including but not limited to permits
- Work with operational and artist management day of show to meet all artist needs prior to their arrival, and monitor all needs once on site including but not limited to needs related to their fans including merchandising, guest lists, and arranged meet and greet
- Oversee presentation and maintenance of the green room
- stocking of materials and conduct routine maintenance as needed
- Manage the Green Room attendant's scheduling and tasks to ensure all artist needs are taken care of day of show
- Hire, schedule and train all Green Room Attendants to ensure they act as Ambassadors of the City Winery brand when dealing with all artists
- Arrange safe storage of any road cases and unused equipment after load-in
- arrange help for load-in and out
- Be on site for artist and management greetings upon arrival and introduce key management members to the production and programming departments, and operational management working that evening, including the night concierge and floor management
- Support bands traveling by vehicle with their parking options after unloading
- Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needs
- Collaborate with the Venue Director on any details of a meet and greet and arrange these details with the host manager, concierge, main manager in charge, sound engineer and booking manager
- Work with the concierge department to acquire the artist guestlist in a timely manner
- Ensure that all details in the artist's settlement are accurate and follow through on payment night of show
- Coordinate merchandise sales between artist management and Venue Director
- Other duties, projects, tasks as per business need
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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