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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $91,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
wellness programs
Job Description
Marriott International is a leading global hospitality company renowned for its commitment to delivering exceptional guest experiences and innovative services across its diverse portfolio of hotels and resorts. One of its distinguished brands, Gaylord Hotels, specializes in delivering extraordinary meetings and event experiences that bring people together under one roof. Gaylord Hotels is recognized for its creative, entrepreneurial team members known as STARs, who are dedicated to providing thoughtful and compassionate service, ensuring every guest enjoys a memorable stay. Operating within the supportive framework of Marriott International, Gaylord Hotels offers extensive career opportunities, professional growth, and a culture that celebrates... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related field
- or 2-year degree in related major
- Strong communication skills
- Ability to coordinate with multiple departments
- Experience in customer service
- Capable of managing operational challenges
- Ability to lead and motivate teams
Job Qualifications
- High school diploma or GED with 1-2 years experience in event management or related field
- or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with at least 1 year experience
- Strong organizational and communication skills
- Experience with event coordination and logistics
- Ability to lead teams and facilitate meetings
- Customer service oriented
- Proficient in handling event billing and revenue forecasting
Job Duties
- Prepare all event documentation and coordinate with sales, property departments, and customers
- Ensure seamless transition and high-level service throughout pre-event, event, and post-event phases
- Manage events of average complexity from planning to execution
- Recognize and maximize revenue opportunities through up-selling and event enhancements
- Act as liaison between sales and operations during event processes
- Lead formal pre- and post-event meetings for assigned groups
- Handle guest complaints and resolve issues to maintain high customer satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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