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Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $91,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional service, innovation, and guest satisfaction. The company operates a diverse portfolio of hotel brands that range from luxury to select-service properties, catering to travelers worldwide. Among its distinguished brands is JW Marriott, part of Marriott's luxury portfolio, featuring more than 100 properties in prime gateway cities and resort locations across the globe. JW Marriott is dedicated to nurturing its associates by providing a unique work environment characterized by camaraderie, diversity, and opportunities for growth and development. At Marriott, every associate is valued for... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related area
- or 2-year degree from accredited university in related field
- strong communication skills
- ability to work collaboratively with sales and property departments
- customer service focus
- problem-solving skills
- ability to lead meetings and teams
- willingness to adhere to company policies and procedures
Job Qualifications
- High school diploma or GED with 1-2 years of experience in event management or related field
- or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with at least 1 year experience
- strong organizational and communication skills
- ability to manage multiple tasks simultaneously
- excellent customer service and problem-solving abilities
- knowledge of event management trends and practices
- leadership skills to manage teams and coordinate meetings
- proficiency in billing and operational procedures
- experience with group room blocks and event logistics
Job Duties
- Manage event logistics and operations to ensure seamless execution
- greet customers during events and coordinate with event operations team
- adhere to all standards, policies, and procedures
- ensure billing accuracy and review bills with clients
- manage group room blocks and meeting spaces
- identify and resolve operational challenges
- use judgment to integrate current event management trends
- act as liaison between sales and customers
- participate in customer site inspections
- conduct formal pre- and post-event meetings
- facilitate various planning meetings
- assist sales process and revenue forecasting
- up-sell products and services
- handle guest problems and complaints
- solicit feedback to improve event experiences
- oversee customer experiences throughout event phases
- empower employees to provide excellent customer service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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