Events Manager

Hawthorne, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $83,000.00 - $85,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Retirement Plan

flexible spending accounts

Paid Time Off

Job Description

Cayton Children's Museum is a vibrant and innovative cultural institution dedicated to enriching the lives of children and their families through the power of play. Located in Santa Monica, California, the museum fosters a creative and engaging environment where children can explore, learn, and grow through interactive exhibits and purposeful play experiences. With a strong commitment to community connection and lifelong development, the Cayton Children's Museum envisions a world where everyone benefits from creative and abundant play. As an Equal Opportunity Employer, the museum values diversity and inclusion and ensures nondiscriminatory practices across all dimensions of identity and background.
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Job Requirements

move about inside the office and throughout the museum to oversee events, respond to guest needs, and access file cabinets, office machinery, storage shelves, etc
lift up to 20 lbs
communicate via telephone, video conference, email and in-person
willingness to work a Wednesday through Sunday schedule including weekends and weeknights as necessary
experience in event planning and sales
proven leadership skills
attention to detail and strong organizational skills

Job Qualifications

5+ years' experience minimum in customer service and event planning
at least 2 years of experience in managing a team
BS/BA degree, or equivalent years of experience
proficiency in Microsoft Office and other standard office software, systems and collaboration tools
Versai (CRM) knowledge is considered a plus
strong research skills and sound understanding of best practices in the events and customer service industries including budgeting, vendor relations, production, sourcing of supplies/materials
excellent written and verbal communication skills
ability to think strategically and creatively, but also pragmatically and with careful attention to detail, record-keeping, and organization
ability and willingness to take initiative, problem-solve, and pivot with a generous and positive attitude
great interpersonal skills and ability to represent the organization and work collaboratively with diverse staff, Board, volunteers, vendors and the public
commitment to the mission, vision, and values of the Cayton Children's Museum

Job Duties

Supervise the events team to ensure smooth venue rental experience for all events and private parties
create, implement, and oversee event protocols including pre, during, and post-visit guest communications
streamline systems for responding to leads, guest questions, and concerns
develop efforts to establish deeper connections between the museum and event guests
assess and report on progress towards event-related revenue goals and provide recommendations for improvement
create and manage protocols for facility rentals including birthday parties, private art activities, corporate events, and more
expand and improve facility rental programs to maximize the revenue potential of Museum spaces
collaborate with the Marketing team to manage the development, creation and timely delivery of all event marketing materials and collateral
support planning and execution of museum festivals and public events in collaboration with Programs and Development teams
monitor the revenue and expense budgets for event operations
coordinate event team scheduling with other departments to ensure space availability and smooth execution, avoiding programmatic conflicts and scheduling overlap
work closely with vendors to facilitate event logistics including catering, rentals, and production, and coordinate with Santa Monica Place as needed
secure insurance documents and appropriate city and venue permits for all events, when necessary
develop and track event budgets, optimize ROI
analyze event performance and prepare post-event reports and metrics for department review
manage event-related database
assess and report on progress toward events revenue goals and provide recommendations for improvement
perform other duties as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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