You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Compensation
Salary
Range $64,600.00 - $95,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Tuition Reimbursement
Retirement Plan
Job Description
JPMorgan Chase is a leading global financial institution with a rich history spanning over 200 years. As one of the oldest and most respected names in the finance industry, JPMorgan Chase offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under its J.P. Morgan and Chase brands. The company is widely recognized for its leadership in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. With a diverse and inclusive work environment, JPMorgan Chase values the unique talents and contributions of... Show More
Job Requirements
- Bachelor degree
- four plus years of experience in hospitality industry, 5-star hotels, event planning, and food & beverage
- excellent interpersonal and communication skills
- ability to manage guest experiences and expectations with tact and diplomacy
- highly organized
- proficiency in Microsoft Office tools
- working knowledge of audio-visual systems
- knowledge of EMS booking system
- flexibility to work in a fast-paced environment
- willingness to work flexible shifts
Job Qualifications
- Bachelor degree required
- four plus years’ experience in the hospitality industry, 5-star hotels, event planning and food & beverage with high touch customer service, demonstrating a strong foundation in customer service and organizational skills
- excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly
- ability to effectively manage guest experiences and expectations using a high level of tact and diplomacy
- highly organized, with the ability to multitask and prioritize tasks effectively
- working knowledge of audio-visual systems
- proficiency in Microsoft Office tools
- knowledge of the EMS booking system
- flexibility to thrive in a fast-paced and diverse environment
- willingness to work flexible shifts to cover conference center hours and locations
Job Duties
- Oversee meetings and events, collaborating with catering, audio-visual, and facilities teams to exceed client expectations
- provide personalized, high-touch customer service by greeting clients daily and addressing their needs
- handle day-to-day client challenges, driving effective solutions and maintaining a positive experience
- maintain a professional, flexible, and can-do attitude, delivering exceptional service at all times
- participate in daily operations meetings and weekly reviews to stay informed and proactive on event planning
- execute pre- and post-conference calls/meetings to ensure all event details are managed effectively
- manage space issues and escalate unresolved matters to the lead planner or manager as needed
- cover essential reception desk functions, including answering calls, returning emails, and greeting/escorting clients
- master the EMS system for detailing reservations, reviewing requests, and generating accurate reports
- serve as a strong communicator, managing correspondence between the planning team and reservation holders
- prioritize and process new meeting room reservations, ensuring timely client contact and offering available options
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All