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Job Overview
Employment Type
Temporary
Internship
Part-time
Compensation
Hourly
Range $12.50 - $15.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Professional Development
hands-on experience
Networking opportunities
Employee Discounts
Job Description
Raising Cane's River Center, located in Baton Rouge, Louisiana, is a premier multi-purpose event venue managed by ASM Global, a leading company in venue and event management worldwide. The River Center campus includes diverse event spaces such as an arena, a river center theater, an exhibition hall, a grand ballroom, and several meeting rooms. ASM Global prides itself on delivering world-class event experiences by efficiently managing event services, guest services, and venue operations. The Raising Cane's River Center is a vibrant hub for concerts, conventions, sporting events, and community gatherings, providing a dynamic environment that blends entertainment with seamless operational... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or GED required
- Must be able to work a flexible schedule including nights, weekends, holidays, and occasional early mornings or late evenings
- Must be able to stand or walk for extended periods
- Must be able to lift, carry, push, or pull up to 50 lbs
- Must be dependable and able to follow instructions
- Must pass background and reference checks
Job Qualifications
- Must be at least 18 years old
- High school diploma or GED required
- currently enrolled in or recently graduated from a program related to hospitality, event management, sports management, business, communications, or a related field preferred
- Strong customer service mindset with the ability to interact professionally with guests and staff
- Organized, dependable, and able to follow instructions while working in a team environment
- Ability to remain calm and helpful in a busy, public-facing setting
- Basic computer skills and familiarity with Microsoft Office (Word, Excel, Outlook) preferred
- Must be able to pass background and reference checks
Job Duties
- Assist Event Managers/Coordinators with pre-event planning tasks including gathering event details and preparing planning documents
- tHelp compile and distribute event-related information to internal departments and partners
- tSupport basic office administration duties including filing, tracking forms, organizing event packets, and maintaining records
- Assist with tracking and organizing Event Services equipment and supplies and report low stock or issues
- Provide hands-on support for event setup and teardown including placement of equipment, signage, stanchions, and operational needs
- Assist with coordinating logistics among venue staff, vendors, and contractors to support smooth event operations
- Serve as a support point for event staff during event shifts, checking readiness, relaying updates, and assisting with coverage needs
- Observe and report facility repairs, safety concerns or operational issues to leadership
- Provide primary-level guest assistance throughout the venue including answering questions, giving directions, and sharing venue policies and event information
- Assist with ADA services and provide support to guests with disabilities and the elderly
- Maintain a positive and professional presence by initiating eye contact within 10 feet, smiling, using confident body language, and making guests feel welcome
- Listen to guest compliments and complaints and escalate concerns to supervisors as needed
- Help keep guest areas safe and clear by monitoring aisles and walkways and reporting hazards
- Learn venue operations and event services fundamentals including building policies, staffing flow, event readiness standards, and customer service expectations
- Participate in pre-event briefings and post-event debriefs when available to learn how improvements are identified and implemented
- Complete additional duties as assigned to support event execution and departmental goals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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