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Events Instructor / Sales Floor MUST have FRI SAT SUN available
Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a prominent leader in the arts and crafts retail industry, operating over 1,300 stores across 49 states in the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is the premier destination for creative individuals and families seeking supplies, inspiration, and celebrations. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, reinforcing its commitment to both creativity and bespoke solutions. The company emphasizes fostering an inclusive environment for all team members, focusing on collaboration, creativity, and customer engagement. Michaels prioritizes employee wellbeing and offers comprehensive benefits including... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in event coordination or related field preferred
- Retail or customer service experience required
- Ability to stand for long periods
- Ability to lift heavy boxes and use ladders safely
- Good communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Availability to work nights, weekends, and early mornings
- Must comply with federal, state, and local legal requirements
- Must be able to maintain store cleanliness and safety
Job Qualifications
- Experience working with children and events
- Strong communication skills including written, verbal, and nonverbal
- Excellent people skills
- Organizational skills and creative problem-solving abilities
- Retail and customer service experience
- Ability to handle job stress and interact effectively with guests and coworkers
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities including face painting
- Facilitate and implement party add-ons like goody bags and balloons
- Communicate effectively with clients and store team members regarding event details
- Complete administrative tasks such as answering emails, phone calls, and paperwork
- Adjust event plans based on client feedback and develop backup plans
- Uphold cleanliness and safety standards before, during, and after events
- Assist customers with product selection and provide solutions
- Provide fast and friendly checkout experiences
- Promote and complete enrollments for Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer surveys
- Support Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloads, stocking, and planogram maintenance
- Maintain merchandise recovery and store cleanliness
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact positively and respectfully with customers and team members
- Cross train in Custom Framing selling and production
- Perform store cleaning duties including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other assigned duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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