
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
equal opportunity employment
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms. Founded in 1973 and headquartered in Irving, Texas, Michaels has built a strong reputation as the best place for all things creative. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. With a commitment to fueling the joy of creativity, Michaels emphasizes providing a welcoming and inclusive environment for all customers and team members. Recognized for its robust employee benefits and dedication to... Show More
Job Requirements
- At least sixteen years old
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders or equipment
- Ability to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal employment requirements
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to engage customers and provide solutions
- Familiarity with cash handling procedures
- Knowledge of merchandise stocking and recovery
- Ability to follow Standard Operating Procedures and company policies
- Ability to work effectively in a team environment
- Basic understanding of custom framing processes
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs
- Interact with others in an accepting and respectful manner
- Cross trained in custom framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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