Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a well-established leader in the arts and crafts retail industry across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels has built a reputation as the premier destination for everything creative, offering a wide array of products and services that fuel the joy of creativity and celebration. This company thrives on fostering a welcoming and inclusive environment for team members and... Show More
Job Requirements
- high school diploma or equivalent
- ability to handle job stress and interact effectively with others including guests and co-workers
- standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using ladders
- willingness to work nights, weekends, and early mornings
- compliance with federal, state, and local legal employment requirements
Job Qualifications
- experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including verbal, written, and nonverbal communication
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects including face painting and other activities
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust events based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- assist customers with shopping and product location
- provide fast and friendly checkout experience
- promote and enroll customers in Rewards program and Private Label Credit Cards
- educate customers on Voice of Customer survey
- support Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact positively and respectfully with customers and team members
- cross-trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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