Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.70
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies, Inc. is a prominent retail enterprise and the leading destination for creativity and celebration in North America. Established in 1973 and headquartered in Irving, Texas, Michaels has expanded its reach to operate over 1,300 stores across 49 states in the U.S. and Canada, in addition to its online platforms at Michaels.com and Michaels.ca. The company also owns Artistree, a renowned manufacturer specializing in custom and specialty framing merchandise. Michaels serves as the ultimate spot for all things related to arts, crafts, framing, floral, and home décor supplies. It is dedicated to sparking the joy of creativity and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand for long periods
- Ability to move throughout the store
- Capability to lift heavy boxes and access high shelves using ladders
- Excellent interpersonal and communication skills
- Experience in retail or customer service
- Ability to manage multiple events simultaneously
- Proficient in basic administrative tasks such as emailing and phone communication
- Must comply with all federal, state, and local legal requirements
Job Qualifications
- Retail and customer service experience required
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Organizational and interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and coworkers
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects, perform face painting and other activities
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction during scheduled events
- Uphold company cleanliness and safety standards
- Assist customers with shopping and product location
- Provide fast and friendly checkout experiences
- Promote rewards programs and credit card enrollments
- Educate customers on Voice of Customer surveys
- Support omni channel processes including buy online pickup in store and ship from store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform store in stock optimization and advertising set duties
- Support shrink and safety programs
- Adhere to standard operating procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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