Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee Stock Purchase Program
Job Description
The Waldorf Astoria Monarch Beach Resort & Club is an award-winning luxury hotel located in the scenic coastal town of Dana Point, California. Renowned for its Forbes 4-Star and AAA 5-Diamond ratings, this prestigious resort offers a world-class hospitality experience set amidst 175 acres of beautifully maintained grounds atop a 150-foot seaside bluff. The resort features over 400 elegant rooms and suites, complemented by 115,000 square feet of versatile indoor and outdoor meeting and event spaces. Guests and visitors can enjoy eight exceptional food and beverage outlets including four sophisticated restaurants, a relaxing beach club, a stylish lounge, a marketplace,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year guest contact or customer experience
- Availability to work weekdays weekends and holidays
- Proficiency in communication via phone email and in person
- Familiarity with property management and booking systems preferred
- Strong organizational and problem-solving skills
- Ability to work well in a team environment
Job Qualifications
- Minimum one year guest contact or customer experience
- Knowledge of hotel property management systems such as Delphi.fdc
- Ability to demonstrate hospitality integrity leadership teamwork ownership and urgency
- Strong quality productivity dependability customer focus and adaptability
- Experience in event coordination or hospitality preferred but not required
Job Duties
- Organize plan and prioritize duties by developing plans and goals
- Communicate timely with internal and external clients via telephone email written documents or in person
- Handle phone calls e-mails and greet clients for catering and events professionally and courteously
- Input programs in booking systems manage VIP guest arrangements and coordinate site visits
- Create and communicate documents including BEOs group resumes post event reports menus and floor plans
- Work with affiliate groups
- Assist with clients and deliver on client expectations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter