Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel program
Parental leave
Education Assistance
401k plan
Employee Stock Purchase Program
career growth
recognition programs
Job Description
The Diplomat Beach Resort, Curio by Hilton, is an exquisite oceanfront resort that redefines luxury and comfort along the beautiful beach. Situated with 1,000 rooms, this expansive property offers guests a perfect getaway destination with its two beachside pools, a Dip & Slide splash pad designed for kids, and an impressive stretch of 1,000 linear feet of pristine, alabaster beach. The resort is not only a popular vacation spot but also a premier venue for events and conventions, boasting over 209,000 square feet of convention center space, 39 indoor meeting rooms, and more than 10,000 square feet of stunning outdoor... Show More
Job Requirements
- high school diploma or equivalent
- experience in catering, events, or hotel operations
- working knowledge of Microsoft Suite
- strong communication skills
- ability to work Monday to Friday 8:30 AM to 5:00 PM with occasional weekend availability
- excellent organizational skills
- attention to detail
- professional demeanor when handling clients
- ability to handle multiple tasks and prioritize
- ability to maintain regular attendance
Job Qualifications
- experience in catering, events, or hotel operations
- proficiency in Microsoft Suite
- strong administrative skills
- excellent organizational skills
- high attention to detail
- ability to communicate professionally with internal and external clients
- knowledge of booking systems and event management processes
- problem-solving and decision-making abilities
- passion for hospitality and building a career with Hilton Hotels
Job Duties
- organize, plan, and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- handle phone calls, emails, and greet clients for catering and events in a professional, courteous manner
- input programs in booking systems, manage VIP guest arrangements, and coordinate site visits
- create and communicate documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans
- work with affiliate groups
- assist with clients and deliver on the client's expectations
- demonstrate knowledge of job systems, products, booking systems, and processes
- make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client
- ensure high quality service by communicating and assisting others to understand the guest needs
- participate in customer site inspections and assist with the sales process as necessary
- perform other duties as necessary based on business needs
- regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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