Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail chain in North America, operating over 1,300 stores across 49 states and Canada, as well as an extensive online presence. Founded in 1973 and headquartered in Irving, Texas, Michaels has cultivated a strong reputation as the premier destination for custom framing, crafts, art supplies, and event hosting solutions. The company also owns Artistree, a specialized manufacturer of custom and specialty framing merchandise. At the core of Michaels' mission is the purpose to fuel the joy of creativity and celebration for its customers. This purpose translates into a robust shopping... Show More
Job Requirements
- High school diploma or equivalent
- retail and/or customer service experience required
- experience working with children and conducting children’s events
- good communication skills including written, verbal, nonverbal and listening skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
- ability to remain standing for long periods
- ability to move throughout the store
- capability for regular bending, lifting, carrying, reaching and stretching
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- must comply with federal, state, and local job legal requirements
Job Qualifications
- High school diploma or equivalent
- retail and customer service experience
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening
- organizational and interpersonal skills
- creative problem-solving skills
- ability to handle job stress and interact effectively with guests and co-workers
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages creating an environment of fun and creativity
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons according to company standards
- communicate events with clients and store team members
- complete administrative tasks like answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans as needed
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning event areas
- help customers shop and locate products
- provide fast and friendly checkout
- promote Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes
- participate in truck un-loading and stocking
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- maintain positive and respectful interactions
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter