Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.80
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels continues to be the best place for all things creative by providing a wide array of craft supplies, framing services, and event hosting opportunities. The company is committed to fostering an inclusive environment that fuels the joy of creativity and celebrates diversity among its team members and customers alike. Michaels is proud to offer robust benefits to both full-time... Show More
Job Requirements
- Must have high school diploma or equivalent
- prior experience in event coordination or customer service
- ability to stand for long periods
- ability to lift heavy boxes and use ladder for high shelves
- ability to bend, lift, carry, reach, and stretch regularly
- availability to work nights, weekends, and early mornings
- must satisfy federal, state, and local legal requirements
- ability to perform assigned operational tasks
- must communicate respectfully and positively with team members and customers
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- strong written, verbal, and nonverbal communication skills
- good listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic personality
- ability to interact effectively with guests of all ages and co-workers
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and completing paperwork
- adjust plans and events based on client’s feedback and needs
- create backup or emergency plans as needed
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- engage customers on benefits of rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unloading, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and compliance
- interact respectfully with others
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a hiring platform for restaurants and hotels.
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