Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc., headquartered in Irving, Texas, is the leading destination for creativity and celebration in North America, operating over 1,300 stores across 49 states and Canada. Michaels specializes in providing a wide range of crafting supplies, custom framing options, and inspiring creative experiences both in-store and online. Founded in 1973, Michaels has become synonymous with quality craft products, interactive events, and an inclusive environment for makers of all ages and skill levels. The company is committed to supporting its employees with a comprehensive benefits package that includes health insurance, paid time off, tuition assistance, and generous employee discounts,... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Ability to handle job stress and interact effectively with guests of all ages and coworkers
- Must satisfy federal, state, and local legal requirements for employment in the U.S.
Job Qualifications
- Experience working with children and children’s events
- Experience in retail and customer service
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons according to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact with others respectfully and remain positive
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness such as sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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