Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.49 - $17.90
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a leading retail destination specializing in arts and crafts supplies, offering a wide range of products to support creativity and celebration. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada. The company also owns Artistree, a manufacturer known for custom and specialty framing merchandise. Michaels stands out as the go-to place for all things creative, serving millions of customers each year through its physical stores and online platforms at Michaels.com and Michaels.ca. The company is committed to fostering a culture of inclusion, creativity, and community engagement... Show More
Job Requirements
- Must have experience working with children and children’s events
- Retail and customer service experience required
- Ability to handle job stress and interact effectively with others
- Must have excellent people skills
- Must have good communication skills including written, verbal, nonverbal communication and listening skills
- Must have organizational skills
- Interpersonal skills required
- Creative problem-solving skills required
Job Qualifications
- Experience working with children and children’s events
- Retail and customer service experience
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening skills
- Organizational and interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft project completion, perform face painting and activities
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate events with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes such as BOPIS and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with customers and team members
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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