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Arcis Golf

Events Coordinator & Member Relations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $27.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible spending account
Employee assistance program

Job Description

Broad Bay Country Club, located in scenic Virginia Beach, VA, is a prestigious private club renowned for its exceptional golf facilities and vibrant community atmosphere. As part of the esteemed Arcis Golf family, the club prides itself on delivering unparalleled member experiences that blend tradition, luxury, and contemporary lifestyle amenities. Arcis Golf team members are dedicated to anticipating the needs of members and guests, forging meaningful connections, and elevating overall experiences through collaborative teamwork and a commitment to excellence. The environment at Broad Bay Country Club is inclusive and welcoming, fostering a culture where diverse individuals come together with gratitude,... Show More

Job Requirements

  • High school diploma or equivalent
  • One year of related experience preferred
  • Excellent interpersonal and communication skills
  • Ability to work a flexible schedule including evenings and weekends
  • Basic computer proficiency
  • Ability to manage multiple tasks and prioritize effectively
  • Strong organizational skills

Job Qualifications

  • Excellent people and communication skills
  • Demonstrated outstanding customer service
  • Excellent organizational skills
  • Attention to detail
  • Drive and motivation
  • One year of golf course or private club related work experience preferred
  • Flexibility with schedule including evenings and weekends
  • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
  • Ability to speak effectively before groups of customers or associates
  • Ability to apply common sense understanding to carry out instructions
  • Ability to deal with problems involving several concrete variables in standardized situations

Job Duties

  • Establish and maintain positive member relationships and execute new member onboarding process
  • Build and facilitate the club's lifestyle content and social offerings including working with department heads to create a unified lifestyle calendar
  • Collaborate with food and beverage department to create and maintain function sheets and event files for member and private events
  • Attend events and functions to ensure proper execution
  • Support development of programming to increase golf rounds, member visits, food and beverage revenue, and member satisfaction
  • Facilitate development and execution of member communication plans including phone call management, weekly e-blasts, website updates, social media presence, and promotional materials
  • Support development and implementation of retention strategies
  • Communicate and adhere to the company's mission, brand, and core values
  • Perform other duties as assigned by supervisor or management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location